Barista Touch Espresso Maker
Product details
Web ID: 6740205Ratings & Reviews
415 customer images
Faulty from the start
The grinder broke in a month and had to get a stand alone grinder. Now, the machine won't pull shots and it is leaking a lot of water every time it tries to pull a shot. Had it for less than 1.5 yrs
Customer review from breville.com
Response from breville.com
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.
Husbands loves it!
Bought for my husbands birthday as a surprise as he is difficult to buy for. He loves it. Has used every day. Tweaking the drinks options to develop programmed individual tastes.
Recommends this product
Customer review from sageappliances.com
Response from sageappliances.com
Hello Sam, Thank you so much for sharing this, we’re thrilled to hear your husband loved his birthday surprise. Happy belated birthday from our end as well! Best wishes, Sage Appliances
Powerful
Love it! It mixes my coffee perfectly and works really fast. Totally worth it
Received previously used machine
We received a machine which was previously used and returned. There were coffee grounds inside the grinder and other signs of previous usage. We returned it without using it
Recommends this product
Delicious!
Great machine, easy to use and dial in and makes amazing coffees!
Recommends this product
Customer review from breville.com
review of breville
it's good but breaks down frequently. Takes a while to dial in the various parameters to have a good cup of coffee. A couple weeks in and still not there yet.
Recommends this product
Customer review from bloomingdales.com
Breville Broke my Machine - Severe Quality Decline
I bought the Breville Barista Touch a little over a year ago and absolutely loved it at first. It made amazing coffee and I took excellent care of it with regular maintenance and cleaning. Unfortunately, just after a year of use, the machine started dispensing far too much water — an internal issue completely out of user control. Since it was still under warranty, I sent it in for repair expecting the issue to be resolved, especially given Breville’s reputation and premium price point. However, when I received my machine back, it was not only still broken but also damaged. The repair process failed to fix the issue, and the machine came back in worse condition than when I sent it. For a product in this price range, I expected far better quality and service. Breville’s warranty may sound reassuring, but my experience has shown otherwise. What’s even more concerning is that most of the 5-star reviews for this model are from several years ago, clearly not reflecting the current product quality or service experience. I’m truly disappointed that a brand known for excellence delivered such poor follow-through and customer care. I can no longer recommend the Barista Touch or Breville based on this experience.
Customer review from breville.com
Response from breville.com
We are truly sorry for your experience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
Great coffee everytime
Easy to use
Customer review from bloomingdales.com