BCG820SSXL Smart Grinder Pro
Product details
Web ID: 2170460Repeat buyer
We order this to replace one just like it. The previous one lasted 8 years with daily use. It's a workhorse and it has a lot of adjustments to get the exact grind we want.
Recommends this product
Great purchase
I am not regretting this purchase. The noise is minimal and once I tried a few brews with different grind settings I managed to dial it in to my preference and now the coffee is not as bitter as it was but full of flavor. Easy to clean and no coffee left behind in the grinder (I weighed the beans and the ground coffee and it was always consistent and same weight). Now I'll have to buy a new brewery in order to have a consistent cup of Joe every morning. I wonder where I'm gonna buy the brewer lol 😉
Recommends this product
Customer review from breville.com
Great Grinder
Variety of grinds, variety of cups, easy to refill, easy to clean. Great unit. Coupled with the Breville drip coffee maker, a fantastic improvement in my morning cup of coffee.
Recommends this product
Customer review from breville.com
Inconsistent Grind
I purchased the Smart Grinder Pro April 2023 along with a Dual Boiler. I use the Smart Grinder Pro as a single dose machine and generally use around 80gms of coffee beans per day (4x20gms). I weigh the bean dose and weigh the output, then weigh the shot. When the grinder is near to the end of grinding the dose, I give it a gentle rock to help eliminate retention. However I have found of late that the grind has become quite inconsistent, from one dose to the other, and also the adjustability is also not really fine enough. If you are coffee aficianado, I would suggest you spend a little more on a more specialised product to avoid disappointment and frustration.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We have sent a few message to move your case along but they are continually bouncing back and we're unable to reach out.
Love my grinder
Excellent product and easy to use.
Recommends this product
Customer review from breville.com
Great buy.
Bought a month ago. Easy and simple to use, excellent grinder setting, use very little space. Very well built. Love it
Recommends this product
Customer review from breville.com
happy with product
Excellent product. We definitely notice a big difference in the taste of our coffee, compared to using our previous grinder.
Recommends this product
Customer review from breville.com
Poor quality from my point of view
i have used this grinder less than 18 months and had to repair it once. Now it is broken again; just spins but no grinding. It is very tedious to disassemble and repair. I will never buy it or any there Breville small appliance again
Customer review from breville.com
Response from breville.com
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.