BTA820XL Toaster, 2 Slice Automatic

3.9 (299)
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Product details

Web ID: 299977
Any way you slice it, breakfast will be better with Breville's intelligent toaster. Experience the amazing automatic features, including smart one-touch auto lowering and an innovative "lift and look" feature that automatically lifts bread so you can check toasting progress mid-cycle. Model BTA820XL.

  • Product Features

    • Internal "smart chip" lowers bread into toasting slots automatically with one touch
    • 900 watts
    • "Lift and look" feature automatically raises bread carriage during toasting without canceling or resetting the cycle
    • "A bit more" setting automatically lowers bread for additional toasting time
    • LED panel illuminates according to selected setting on variable browning control
    • Display also acts as a progress indicator, counting down the toasting cycle
    • Built-in thermistor technology regulates toasting time
    • Defrost, bagel and cancel control
    • 1-year warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The product has received mixed reviews.
  • Some customers are satisfied with its performance, quality, and features, such as the sleek design, precise controls, even grilling, and useful functions.
  • However, a significant number have experienced issues with uneven toasting, inconsistent operation, and premature failure after a few years of use.
  • Negative reviews highlight the poor value proposition and frustration with the product's reliability and consistency over time.
AI-generated summary from 299 customers reviews.
3.9/5

299 star ratings & reviews

Write a Review
60.9% of reviews have 5 stars
182
9.0% of reviews have 4 stars
27
6.4% of reviews have 3 stars
19
10.4% of reviews have 2 stars
31
13.4% of reviews have 1 star
40

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

17 customer images

299 reviews
External reviewer
11 days ago

Quality and Performamce

Love it as it is so efficient

Recommends this product

Customer review from breville.com

MGM
17 days ago

I bought another Breville 2-Slice Smart Toaster. 9 years ago I bought the same and its still toasts.

Quality long lasting toaster

Recommends this product

Customer review from breville.com

Lindy
19 days ago

Great Toaster

We love our new toaster. The bread comes out just the way we like it when set at level 3. It also takes up a lot less space on our countertop which is a bonus. Thank you.

Recommends this product

Customer review from breville.com

Cindy
5 months ago

Disappointed with the most important feature - the toasting!

I bought this toaster because of the ‘diecast’. This implied a solid, very good quality to me. Seems just a marketing hook. I wanted a solid toaster that toasts well. All these bells and whistle are not necessary. It does not toast well. We continually have to go a bit more. It is very inconsistent. This is the second one. I had to send the first one back to Breville under warranty due to uneven toasting. Please just make a simple toaster that toasts properly. Forget all the electronic stuff.

Customer review from breville.com

Response from breville.com

Customer Service5 months ago

We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.

M.A.
6 months ago

Works great until it doesn’t

We’ve had this toaster for a little over 2 years, if that, and while it worked amazing at the start, by the end of the first year one side of element panels stopped working. We still found it useable by flipping the bread that was toasted on that side though it was inconvenient. Today the elements barely work at all. Toast comes out barely warm. Waffles are still cold to the touch. Very disappointing considering the cost.

Customer review from breville.com

Response from breville.com

Customer Service6 months ago

We are truly sorry for the inconvenience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.

Billy41
6 months ago

Best Toaster I've Ever Had

I love this toaster. Works as described! I've had it for 5 years now and it still works and looks the same as the day I bought it. Thanks Breville, for making a great toaster.

Recommends this product

Customer review from breville.com

Cathy
8 months ago

Amazing

I’ve had my toaster from breville know for almost 10 years I’m going to buy a new one today it has been one of the best toasters I’ve ever owned, the only reason I’m buying a new one is because we’re moving into a brand new house and I want a 4 slice one know but I’m still keeping the original one because it’s still going strong and who knows maybe I’ll need it again I’m going to clean it well and store it thanks breville for fantastic appliances I’ve had many

Recommends this product

Customer review from breville.com

Holly
8 months ago

Stopped working

Randomly stopped working on us. The buttons are not lighting up at all. Very disappointing.

Customer review from breville.com

Response from breville.com

Customer Service8 months ago

We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.