The Compact Wave™ Soft Close Microwave Oven
Product details
Web ID: 10916787Good Machine
I purchased it for the quiet. Love the mute button. Love the quiet latch. As for the fan and motor, which is most of the noise source, it does not seem that much quieter than an average microwave. I would like to know what decibel level it runs at compared to other microwaves.
Recommends this product
Customer review from breville.com
Child Lock Very annoying
I bought this to replace a previous model of this microwave. The newer version has a new door unlock “feature” - A tiny button you have to press to open the door after the cook time is over. It’s very annoying to have to press each time. The manual gives instructions for how to disable this feature but the instructions don’t work. I can’t get this to turn off and I’m about ready to return this for something else.
Customer review from breville.com
Response from breville.com
We are truly sorry for the inconvenience. We will send a separate email to you and hope you will give us the opportunity to correct the situation.
The perfect downsize
We are Breville fans. A coffee maker, an espresso maker, a multipurpose oven and now this adorable microwave. Because our Breville toaster oven/ air fryer/dehydrator/everything oven does everything, we decided we didn’t need our big giant microwave and this fits the bill perfectly. It’s compact and still holds a full plate of food. We love the quiet door. Bravo.
Recommends this product
Customer review from breville.com
Compact and quiet
This is my favorite microwave of my life (I have lived in over 15 homes/apartments, so I have seen a few). I bought this as countertop option for a small space following a remodel. it is perfect size for an average dinner plate and doesn't go overboard with functions you only use one a decade. Best feature is that it is super quiet to run as well as open/close and you can even silence the beep when food is ready. I love that I can use it without waking anyone in the adjacent rooms early in the morning or for a midnight snack
Recommends this product
Soft close door latch stuck. Broke at 1 year
I really wanted this microwave because of the mute button and soft close. Shortly after 1 year of gentle use, the door would not open. Tried reaching Breville for weeks, they never responded. No service center available and there is no replacement apart. My son painstakingly took it apart and tried to fix it, but to no avail. Lots of you tube videos show the same thing. Really disappointed! Will never spend the extra money on a Breville product.
Response from Breville Consumer Support
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250310MMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Good to use, intuitive controls, soft-close door is excellent!
It’s hard to get tooo excited about a microwave oven but the Compact Wave Soft Close is intuitive to use, heats food well and is attractive imo. The soft close door is actually very good to use and as soon as the door is opened any beeping stops (top marks just for that feature!).
Recommends this product
Customer review from sageappliances.com
Response from sageappliances.com
Hi Michael, thank you so much for sharing this fantastic review. We´re thrilled to hear you are pleased with your Compact Wave and its features. Should you ever need any help, please do not hesitate to reach out. Best regards, Sage Appliances.
Lots of great features
This microwave is an replacement as our other one broke during its warranty. Really like the microwave for its size, can fit our large dinner plates in it. Also the quick 30 second feature is good. The soft closing door is the 1st microwave I’ve ever had it on and it’s another great feature.
Recommends this product
Customer review from sageappliances.com
Response from sageappliances.com
Thank you for your feedback! We're glad to hear that you're enjoying the size, convenience, and thoughtful features of your microwave, especially the soft-closing door and quick 30-second function. We appreciate you sharing your experience. Enjoy!
ZERO stars, ZERO
Cannot open the door after the cooking cycle ends unless you press the "unlock" button. If you want to open the door during the cooking without the extra step, go right ahead. But once the microwave finishes cooking and the microwave beep beep beeps, then you MUST PRESS THE UNLOCK FIRST BEFORE OPENNG THE DOOR. Stupid Breville, really dumb.
Customer review from breville.com
Response from breville.com
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.