BrotherADS-4900W 600 DPI Optical Resolution 100 Sheet Auto Document Feeder Professional Desktop Scanner
Product details
Web ID: 25923971Do not recommend
Would not recommend. Interface is awful, screen is terrible. Scanner is slow and support is no good. Love my Brother printers but this expensive scanner is awful. Brother should get a Raven scanner and take note of GUI interface and scanner screen
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother ADS4900W. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
You can't use all the features
When I'm scanning 2-sided documents that are smaller than 8.5"x11", the scanner automatically flips them on the right edge instead of the left edge. I have to fix the scans in Adobe Acrobat. This problem only happens when I use the scanner's desktop software, iPrint&Scan. When I scan to USB using the scanner's control panel, there's no option to include OCR. When I scan to Web using the scanner's control panel, there's no option to scan in black-and-white. There are no options to compress scans larger than 300 dpi, so they files become too large. It's a great machine, but with limitations.
Customer review from brother-usa.com
ADS4900W is a must to get.
The scanner has a light featherweight, but it is fast--just marvelous speed.
Customer review from brother-usa.com
It's super fast!
It took a LOT of downloading to get the scanner to do what we needed it to do for work, but once we got past all of that, this machine flies when loading documents. I have never seen a scanner go that fast! It does not jam and it sends the documents to the destination within seconds. It is heavy duty and very efficient.
Customer review from brother-usa.com
Bitter-Sweet with a grain of salt
Its super-fast, image quality is amazing, however there are no compression controls making the files too big to send over e-mail. must use google drive to pivot files around. It's extremely archaic software interphase and it is very hard to upgrade, even when connecting the USB cable directly to the computer... definitely not a plug and play. The phone-app is actually good, it's the reason I did not return the machine and made it possible to manage its practical use.
Customer review from brother-usa.com
Response from brother-usa.com
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Terrific and a power tool!
It is a power tool and it's easy yo use; it has some issues with the PC software, like when the size of the files is too big, the program crashes, otherwise it works for demanding work, and it looks like a pro tool in the office too and not that bulky. The mobile app is really useful so you can save the files wherever you need to.
Customer review from brother-usa.com
Fast and efficient!
I love how compact this system is. It is very easy to unpack and set up. The convenience of being able to fit on smaller desks or surfaces is wonderful. The machine works extremely fast and proficient. One page to multiple pages T this machine has never let me down. I definitely would recommend this to anyone looking to save time while scanning in the office or home.
Customer review from brother-usa.com
Great Desktop Scanner! Worth the money!
Fantastic! Very fast, intuitive interface with computer. Easy setup. Works well with Windows 11
Customer review from brother-usa.com