MAXIFY MB5420 Wireless Small Office All-in-One Inkjet Printer
Product details
Web ID: 18733145Great Printer
A wonderful product with excellent tech support. Thanks
Customer review from canon.com
Keep Ken
Ken was wonderfully patient, kind, and professional.
Recommends this product
Customer review from canon.com
Quality of Tech Support
This is the second tech agent that couldn't help me with the OCR software that is included with my Canon Printer. I felt like the two issues I had were not taking seriously. I'm very disappointed with Tech Support.
Customer review from canon.com
Old software no longer works
While the printer has held up software that ties it to devices has not been updated. It no longer prints from android because the CA certificate self signed for the device is not acceptable to Android devices when installed . Even manually installed. The encryption of the self signed cert is too old.
Customer review from canon.com
No Parts can be purchased for this printer! DO NOT BUY!!!
I own a MB5420, it's just over one year old. The logic board just went in the printer and CANON just told me that they don't sell the parts for this printer even though they are still making and selling the printer!! I used to be a big CANON fan!! NO MORE!!!
Customer review from canon.com
One Major Flaw
Overall, I'm happy with the printer. It does a nice job scanning documents and pictures and does a good job printing documents. It does have one major flaw, however, It does not have a setting for printing in draft mode. The only options are high and standard. I am a writer and prefer to print my drafts in draft mode to save ink. If I had known this did not have a draft mode I would not have bought it.
Customer review from canon.com
Poor Product
Purchased product about a year ago and the unit has had to be replaced 3 times already in that time span for the same problem code 5040 which is a hardware failure code per phone support and can not be fixed by the end user and must be returned for a replacement unit.
Customer review from canon.com
Small Office Home Office (SOHO)
With Covid 19 forcing a lot of us to work from home, I needed a printer that can scan to email, and has decent printing capabilities. For me, I’ll be printing the kids worksheets as I’m using this for all of their remote school work and scanning their work. This printer meets all those needs. Setting up was a breeze. I’ve always used Canon products so I’m always partial because they never disappoint. For picture printing I use my Canon Pixma and not this printer. The scanning has been awesome with the ability to scan to multiple PDF by using the flatbed when you can’t use the Automatic Document Feeder right from the control panel. You can rotate from within the screen panel saving you the editing on the computer. Great printer, easy software and setup.
Recommends this product
Customer review from canon.com