Flower Fountain w/ LED Nightlight
Product details
Web ID: 24938120Ratings & Reviews
2 customer images
Great fountain!
Our seniors and tween kitties all love this fountain! This is the only one our Maine coon drinks from directly, instead of soaking her paw then licking it! It's easy to clean, easy to keep filled, easy for our furry friends.
Customer review from CATIT(R)
Response from CATIT(R)
Hello Emily! We're so glad to hear your seniors and tween kitties are loving the fountain! Looking forward to keeping your furry friends hydrated and happy in the future.
SR KNUCKLE HEAD
WE LOVE IT
Customer review from CATIT(R)
Fountain is great for cats. . . if it works
Bought this last August because one cat wanted running water. Turns out the other cat did as well. But three months in, the pump stopped. I let Catit know and they sent a second one. Three months later, that stopped working. I sent them multiple emails with no answer. They do not stand behind their product; I didn't use it even a year.
Customer review from CATIT(R)
Response from CATIT(R)
Hello Melissa, we apologize for any inconvenience you experienced with our fountain. I do see a representative reached out to your email on May 6th. Please check your spam folder if you do not see this as we have resent it. In the meantime your issue may be due to the flow control on the front of the pump. Please take a look at the vented side. This will have a lever in between a plus and a minus sign. Please make sure this is all the way to the plus side. Please see the photo below.
I have been using an
I have been using an older version of this fountain for several years. The cats and dog all adapted quickly to the new flower. The only negative is the length of the USB wire; it is about two or three inches too short. The fountain is in the bathroom where the outlets are all at sink level. I have a USB "extension" plug in that adds the length needed.
Customer review from CATIT(R)
LED fountain is CATASTIC!
Really enjoy the night light in our bathroom where we keep it. Great purchase!
Customer review from CATIT(R)
Response from CATIT(R)
Thank you for your fantastic review, Sandi! We're delighted to hear that you're enjoying the LED fountain in your bathroom. We look forward to serving you again in the future!
Unfortunate
The catit flower fountain has been a HUGE hit in our household. I recently purchased our third one, powered it up and the fountain is just not fountaining, no matter how much I tinker with it. Super disappointing.
Customer review from CATIT(R)
Response from CATIT(R)
Hi Cecilia, we're sorry to hear about the trouble with your Catit flower fountain. This may be due to the flow control on the front of the pump. Please take a look at the vented side. This will have a lever in between a plus and a minus sign. Please make sure this is all the way to the plus side.
Cats love fountain
They drink much more water from fountain. It stays clean longer than others I have had.
Customer review from CATIT(R)
Response from CATIT(R)
Hello Susan! We're delighted to hear that your cats are loving the fountain and staying hydrated. We look forward to providing you with more purr-fect products in the future!
Would be a 5:star:️ if I could get replacement parts…
We and our cats love this product; however, only after a few months either motor in the pump goes out or the AC adapter goes bad… this is the second one we have owned and this time the AV adapter went out… and since it’s a 7.5v output you can’t use a standard phone charger.
Customer review from CATIT(R)
Response from CATIT(R)
Dear Dillard, we're sorry to hear you are having an issue but we would be happy to help! Have you removed the impeller from the motor unit to check the well area and make sure there isn't any debris that could be causing the impeller to not spin correctly? If there is debris or slime in the well area, the magnetic impeller cannot make a connection to the motor unit and will prevent it from spinning. If you have not done so, please remove the impeller from the motor and rinse it off. Clean out inside the motor with a small brush or Q-Tip, then rinse out the motor unit as well. Place the impeller back in the motor and plug it in briefly to ensure the impeller is spinning before re-assembling the unit. Please refer to the video at the following link: youtu.be/TFKLtylo828 If this does not resolve the issue, please contact our Customer Service team. A member of the team would be happy to assist you further. They can be reached by emailing saymeow@catit.us. Thank you.