Senses Flower Fountain Set w/ Silicone Placemat and Stainless Bowl SET
Product details
Web ID: 24927603Don’t buy
I’ve had to buy two of these in the past 4 months. The black pump just stops working. This has caused my cats to go without water for 5 days combined. Not too happy.
Customer review from CATIT(R)
Major pump sound
There no good make a vibrant sound after 2-3 months I bought 3 of these and no more
Customer review from CATIT(R)
Fits the Decor
I use in dining room kitchen combo. It fits in nicely with my dining room furniture. My cats like using this fountain
Customer review from CATIT(R)
Good Product, Cute, Could Use a Better Pump
The product is very cute and seems to be durable. The metal bowl is an excellent addition, and the mat is a great spot for the entire system. My cat very much loves the fountain and began using it immediately. The filter is of good quality, and keeps most debris from entering the reservoir. The only negative part of this product is the pump itself, which is quite noisy and can get loud. The issue originally was resolved by keeping the water level at maximum, but the pump has slowly gotten louder and there is no way to reverse the noise or cover it no matter the water level. Overall, I am very happy with this product, and my only recommendation would be to include a better pump.
Customer review from CATIT(R)
Response from CATIT(R)
Hi Bethany, thank you so much for this feedback. For assistance with your fountain pump, please contact out Customer Service team by visiting https://catit.us/pages/contact :paw_prints: Thank you!