Vesper Cat Furniture V-High Base, Walnut
Product details
Web ID: 24877924Unsafe
Although this cat tower looks very nice I had to return it due to safety reasons. I have 2 cats that are 16 years old. Because the top of the box is so smooth (with only a tiny circular mat) my little girl fell off multiple times. The levels were also too far apart.
Customer review from CATIT(R)
Great design & value
Love this furniture - good design & removable cushions. Easy to assemble except was missing a hole in the bottom of the "house" part to attach to 2nd pillar. Had to borrow drill from neighbour
Customer review from CATIT(R)
Disappointed
My cat is terrified to use this cat tree. It’s so wiggly and unstable. Such a waste of money
Customer review from CATIT(R)
Response from CATIT(R)
Hi E, we are sorry you are not happy with your Vesper. This tree should be very stable, paste this link into your browser for step by step video instructions on how to get this piece assembled https://www.catit.com/spotlight/catit-vesper-high-base-getting-started/ , once complete ensure your screws are completely tightened and this piece should become very stable, with no wobbles for your cat. If you have any further set up issues, please reach out to our customer service team at customer.service@rchagen.com .
SHOULD RECALL IF IT HAS A HANGING TOY
I purchased this product just over a year ago, and it’s critical that you read this because I don’t want anyone to go through what I just experienced. This product is dangerous and could potentially be fatal to your pet. The hanging part of this cat tree, with the dangling balls, became a serious hazard. My cat’s tail got caught between two of the balls and the string. I found him hanging by his tail, screaming in pain, hissing, crying, and urinating from sheer terror. Thankfully, I was home and able to cut him free, but the trauma has been profound. He’s now a shell of the friendly, charismatic cat he once was—now timid and fearful after this horrifying incident. I’ve since researched and discovered that I’m not the only one who has faced this. Other pet owners have reported their cats getting caught in similar products, with injuries ranging from neck, paw, and tail entanglements—some requiring surgery, amputation, or worse, leading to death. I’m urging everyone to immediately remove any hanging items from their cat trees. If I hadn’t been home, I don’t even want to think about what could have happened. Yes, accidents can happen, but this product is specifically designed for cats. It should have gone through rigorous testing to ensure safety. The fact that there have been previous incidents proves that not enough has been done. This product, or any like it, should be pulled from the market until all proper safety measures are put in place to remove hazardous elements. I wouldn’t wish this experience on anyone.
Customer review from CATIT(R)
BEWARE. REMOVE HANGING PART
Found my cat hanging from his tail. It was wrapped around the string between two of the balls. Screaming, hissing, crying, even urinated all over himself. Do not buy this product.
Customer review from CATIT(R)
Best cat tree
This elegant cat tree fits beautifully into my living room decor. My fifteen-year-old cat has not yet made it to the top perch but loves to survey the room while hiding in the box and uses the rope-covered scratching post legs. Well worth the cost.
Customer review from CATIT(R)
Great tree for fosters!
This is a great tree for foster parents. You can remove and wash the soft surfaces and wash the hard surfaces down in Rescue Disinfectant, for a healthier kitten room. The kittens and cats love to scratch the sisal and sleep on the cushion. The only thing that surprises me about the tree is that for the most part none of my fosters have particularly played with the balls that hang from the top step.
Customer review from CATIT(R)
A favored nap spot top-quality constructed
I've got it. Here's the corrected version: This cat tree tower is incredibly sturdy and has accommodated seven full-sized cats, from kittens to adults. Anchoring the tower will provide an extra layer of security. The rope material used for the scratching posts has held up well over the years and hasn't needed any replacements. However, the rope can create a mess from the dry fibers after scratching. Keep in mind that the box may be a bit small for larger cats. If any parts wear out, you can easily reorder them online. The cushions are removable, but they should never be machine washed. Instead, use a Tide stick for spot cleaning and vacuum the tower daily to keep it clean and looking great. Overall, we highly recommend this cat tower.
Customer review from CATIT(R)