Portable Gas Grill 240
Product details
Web ID: 464322114 reviews
Great Product
Name brand so parts will always be available. Well constructed. Install instructions great with all screws,etc clearly labeled
Customer review from Char-Broil, LLC
Hazardous
6/22/2025 I Purchased this about 60 days ago from one of the big box hardware stores. I am a full-time RV'R and this looked like a good fit. PROBLEM: Burner goes out frequently. Some days the spark ignitor won't light the grill and I am forced to use a long fireplace lighter. I purchased a new windscreen to put around the new grill and it doesn't seem to improve performance of this xpletive. Half the time burner goes out 2-3 mins after lighting. I've singed the hair off both arms on separate occasions attempting to relight this grill.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"Thank you for your review, and we're sorry to hear that we didn’t meet your expectations. We want to do everything we can to make things right. Please reach out to us at 1-866-239-6777 so we can discuss how to improve your experience."
When will you have parts for this product
I get this product 2 years ago. I used it everyday no one has the heat tent because your company hasn't had 1 in stock for over a year I guess you want everyone to buy a new one.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
We understand how frustrating it is to be unable to get a key replacement part, especially when you've been using the grill daily. That definitely should not be the reason to replace an otherwise working grill. We recommend giving Charbroil CARE a call at 1-866-239-6777 so they can confirm availability or offer alternatives. Your loyalty deserves better support, and we appreciate you bringing this to our attention.
Lackluster Heating
I wanted to like this grill, but it just doesn't heat up past 250 degrees no matter what the outside temperature is or the propane setting. We have it at our cabin and it takes an hour plus to cook most everything we have tried. The only thing that is good about it, is that it heats evenly. I either got one with a factory defect or this product just isn't meant to heat past 250 degrees. I would spend your money elsewhere.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
We're very sorry to hear of the frustrations. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
Extremely Difficult to assemble
The instructional pictures make this very difficult to assemble. The holes on the back side of the bottom do not line up with the holes in the base that they are supposed to screw in to. Written instructions would be better than the useless pictures provided. An assembly video would also be helpful. I am unable to use my new grill because it is impossible to assemble.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to investigate and help.
BEST GRILL FOR THE PRICE!
We bought this originally because the rental beach house grill was horrible, so we grilled on this all week. We brought it home and up to this point I had never used the grill myself (mom/wife) because I was always nervous about the big tank. This thing is small enough that I felt comfortable using it. We have used this grill for 2 years grilling 2-3 times a week (for a family of 5). Over the years the paint in the top inside cover has started to peel, but I have never seen it fall off, I think it is just peeling. And where the element is connected to the other side of the grill has broken and so it is not secured anymore, but STILL WORKS! I cleaned it up for the first time on the outside (2 yrs worth of pollen) and looks GREAT! We liked it so much we are buying another one (this exact branch. The only thing I can see they changed are the open slats at the bottom of the grill. Thanks Char-Broil! Thanks to you, this mom can GRILL!!
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
Thank you for your review.
Sturdy design
I bought it to replace the Weber Q that was stolen from my porch. I secured it this time. I only wish it had a cover like my Weber did? Any chance there's something compatible?
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
Thank you for your review. We apologize but there is no cover for this grill at this time.
Low gas flow
First camping trip, this grill worked great. Ever since then the gas will not flow higher than the low setting. I have replaced the regulator twice and the hose once and used different tanks; gas flow still stuck on low.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
We're very sorry to hear this. We value you as a Char-Broil customer and want to help. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.