Eco-Drive Men's Promaster Aqualand Black Polyurethane Strap Watch 46mm - A 30th Anniversary Limited Edition
Product details
Web ID: 10135120Watch is great. Macy's not so much!
1) Website says the watch is Titanium. As soon as I received it I could tell it was not. I called Citizen to verify and they confirmed that this watch is stainless steel. I called Macy's 2 weeks ago and told them that their website was incorrect. Her response "Are you sure". Yes, I just spoke to the manufacturer. There were 3 different 30th Anniversary watches made by Citizen. 2 are Titanium, 1 is not - guess which one is not. Now, 2 weeks later their website has still not been changed. 2) Google this watch and every photo that comes up shows it in the 30th Anniversary Limited Edition Special box. The box includes a plaque talking about the limited edition. Guess Macy's felt they deserved the special box more than I did because mine came in the regular Citizen box. This watch comes with an extra strap and Macy's folded the strap in order to fit it in the smaller box. So disappointing - 1) Make sure your website descriptions are accurate 2) When told there is an issue, fix it so others are not mislead 3) Ship out items in the proper packaging especially. Is this asking too much? Honestly makes one feel like Macy's talks a good game about customer service but really don't care too much about it.
Recommends this product
Response from The Macy's Team
Dear Valued Customer: Thank you for your recent feedback on the Citizen Promaster Aqualand Watch you purchased. We are reviewing this item and will update as soon as possible. Because of you, our customers shopping experience will be improved. We look forward to providing you with outstanding customer service. Sincerely, Macy’s Customer Service
Home run... Promaster Aqualand's 30th Anniversary!
Fantastic watch... a professional divers watch disguised as a stylish designer watch! The look, feel, and all of the above, as well as great price (thanks to Macy's) and a great watch. So fitting to be Eco-Drive Promaster Aqualand's 30th Anniversary Limited Edition... highly recommend it, so you better get one before it's gone!
Hi tech divers watch
Very nice Technology and look. Feels solid yet light weight.
Absolutely a Beautiful Diver
Since the a numbered limited addition this is a wonderful addition to my watch collection. It is a beautiful design and is very comfortable on the wrist. I love divers and I love Citizen watches. ISO complaint. What else could you ask for?