Our Normal Gift Boxing is not available for this item.
Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold “as is”. No returns, exchanges, or price adjustments allowed.
The exterior is ok but the machine is not good.the clock not show the proper time, every time I fixed the time is automatically slow down. I'm not recommended this.
Helpful?
Response from Macy's
2785 years ago
Dear Valued Customer:
Thank you for your interest in the Citizen Gallery Wall Clock. We understand your clock needs a repair. Citizen Clocks do come with a 1 year limited warranty. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required or let you know if it is covered by the warranty. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right.
Sincerely,
Macy’s Customer Service
S
The exterior is ok but the machine is not good.the clock not show the proper time, every time I fixed the time is automatically slow down. I'm not recommended this.
Response from Macy's
Dear Valued Customer: Thank you for your interest in the Citizen Gallery Wall Clock. We understand your clock needs a repair. Citizen Clocks do come with a 1 year limited warranty. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required or let you know if it is covered by the warranty. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service