Women's Two-Tone Stainless Steel Bracelet Watch 24mm
Product details
Web ID: 11473811Bad battery
Beautiful watch but battery was dead
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Citizen Womens Two-Tone Stainless Steel Bracelet Watch. We understand your item arrived with a dead battery and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. You also have the option of bringing it into your local Macy's, with your receipt, and the team can send it out to have the battery replaced since it was delivered to you with a dead battery, free of charge. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Watch
Watch didn't work and is out of stock now.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the. We understand your item arrived with a dead battery and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. You also have the option of bringing it into your local Macy's, with your receipt, and the team can send it out to have the battery replaced since it was delivered to you with a dead battery, free of charge. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Watch wasn't working. Returned
Watch was not working. Took it back to the Old Orchard Macy's store and they could not fix it. It was returned and refunded.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service