SealyCLOSEOUT! Posturepedic Hybrid Paterson 12" Medium Firm Mattress Collection

Disappointing Experience with Macys Sealy

I had a truly frustrating experience with Macy’s after purchasing a Sealy Posturepedic mattress. The product was delivered damaged and without its original tags, which immediately raised concerns about its authenticity and condition. Upon contacting Macy’s return office, they scheduled an inspection after two months—but no one ever showed up. After multiple follow-ups and wasted time, they refused to take responsibility and instead demanded a mattress usage fee for a product that was defective from the start! This experience has been nothing short of disappointing, with poor customer service, a lack of accountability, and an unfair policy that penalizes customers for issues caused by Macy’s. I expected better from a reputable retailer—but sadly, this has been an ordeal I wouldn’t wish on anyone. Beware before making a purchase!

Cute but with a design flaw! Foot opening too smal

I have the UGG classic platform mini (love them!) and decided to upgrade to this new chunky platform style. I thought I would much prefer the broken sole, instead of the older chunky sole that wouldn't allow for bending or flexing. They arrived quickly and I couldn't wait to try them on....Then I found the design flaw....The foot opening is way too small....I'm a size 8 medium (not wide) and couldn't get my foot into the opening to slip on the shoe. I worked hard at it for a minute or so thinking that the fur might flatten to allow my foot to slip inside. Not! What a disappointment!

The worst

😭This is the worst Ive experienced from Macys. First they charge me twice for the same item, then they can’t fine the order. Then they tell me my order was canceled without telling me. Then I can’t get my money back for ten days. Then they won’t correct the order. I won’t buy there or order from Macys again.

Bad decision on my part.

Horribly uncomfy. After 25 years, we replaced our Temperpedic bed and got this one. Neither my husband or I could get a good nights sleep. I was sorry I didn’t buy a bed from Costco as they don’t charge a restocking fee.

So Far So Good

Replaced my memory foam mattress after 10 years was looking for a firmer mattress since I’m usually a stomach and side sleeper. Went to actual Macys store to check this out and it was exactly the one i was looking for. This is my first hybrid mattress and plan to make it last for another 8-10 years. It is firmer than i thought but that’s what i was looking for hopefully they last long.

very hard

This Patterson style medium firm mattress was delivered yesterday. It is very hard. I woke up over and over during the first night. My back, hip, and shoulder were in pain when I got out of bed. All day I have had twinges of ongoing pain. I can’t imagine trying to sleep on it again. I’m unsure how anyone with back issues could stand to sleep on this bed.

back hurts

is a little hard for the back

I received in perfect conditions and sale people help me a lot.Thank you