CLOSEOUT! Classic 13" Elite Extra Firm Mattress- Queen
Clearance
$667.00$1,659.00
56/mo.* suggested payments for 12-months totaling $667.00 with a Macy's. *
OR
Size:Queen
Product Details
Web ID: 148723493 months ago
Comfort
We are very much satisfy with the comfort feel overnight. It’s meet our comfort level . We did not have lower back pain . As I was with the old mattress we were using.
4 months ago
SERTA
THIS IS 1 OF THE MOST UNCOMFORTABLE MATTRESS I HAVE EVER PURCHASED NOT EVEN A MONTH OLD SAGS AND AND NOTHING IS EXTRA FIRM ABOUT THIS MATTRESS I HAVE PURCHASED EXTRA FIRM BEFORE BUT THIS IS NOT EXTREMELY DISAPPOINTED
Response from Serta Team
Serta Team4 months ago
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The sagging you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!
8 months ago
Too Soon
I have not recei ed this product to review it.
8 months ago
from Michigan
Awesome Matresses
We purchased two of these mattresses and love them! Your customer service is awesome!!!
Recommends this product
9 months ago
from Boston, MA
Quality
Mattress is supposed to be extra firm. Within one week, the mattress sagged. Purchased on sale from Macy’s and cannot return with the high restocking and shipping fees. Very disappointed since I no longer is able to use it due to back and shoulder pain.
Response from Serta Team
Serta Team9 months ago
Hi there, we are sorry to hear about the issues with your mattress. We first recommend checking to make sure that your mattress is on a proper foundation. If the mattress is properly supported and is still having these issues, we recommend filing a warranty claim on the mattress for additional assistance. We hope this helps!
9 months ago
Sealy Firm is Not!
Expecting Firm. Was not. So much foam and fill was sinking down worse than old mattress. Would have returned if it hadn't cost so much more.
Response from Serta Team
Serta Team9 months ago
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the comfort you are looking for. If you are still within your original retailer's exchange period we recommend reaching out to them to see if you still can do so, so you can swap to a mattress as an exchange. We hope this helps!
1 year ago
Everything was an over all performance.
Thank you very much for giving me the opportunity to sleep on one of your mattresses it's very comfortable . Thanks for your service my delivery guys were on time very well presented and it was a pleasure.
1 year ago
TOO Firm
Had to have it returned