13 x 13 Canopy Sun Shelter with Instant Setup, Khaki
Product details
Web ID: 18383073Reliable with thoughtful features
I’ve had several of these Coleman canopies. I initially bought it to use at the racetrack, as my race car fits perfectly beneath the generous coverage, which can be lowered at night and secured to the car’s wheels with bungees. The design was changed around 2019. The top fits the frame better, the corner “wings” slide into position better than before and the guy lines can more easily be removed versus the previous model. The peak vent works great at preventing pressure to build up and send the canopy airborne. It has been covering our patio from May to September for the last few years with no issues. I use 30# bungeed to each corner to keep it in place and it has weathered many strong storms. All I need now is to order new fabric, as it tends to stretch and become loose after months outside. Looking for a part number for the top alone, as the frame is just fine.
Recommends this product
Customer review from coleman.com
doesn't last dont buy
cover only lasted about a year before stitching failed and the material separated. Not buying one of these again. I had a real ez up canopy for about 10 years before it had any problems with similar use.
Customer review from coleman.com
Response from coleman.com
Hello, Thank you for sharing your feedback, and we're sorry to hear about the experience you had with your 13 x 13 Instant Canopy Sun Shelter. We understand how frustrating it is when a product doesn't meet expectations, especially when you're counting on it for shade and protection. From your description, it sounds like the stitching failure and fabric separation may have been due to prolonged sun exposure, weather conditions, or improper storage, all of which can affect the canopy’s seams over time. While our 13 x 13 model is designed for portability and convenience, it’s important to note that this canopy is intended primarily for short-term recreational use (e.g., a day at the park, beach, or tailgate), and not for continuous outdoor exposure over extended periods. The stitching around the canopy top, particularly at high-tension points, can break down faster if the shelter is left up in strong UV conditions, wind, or rain for long periods. That said, we’re always working to improve durability and performance in all our products, and your feedback helps us do that. If you haven't already, please consider reaching out to our customer service team with photos or details we may be able to assist depending on the specific issue and when the product was purchased. If you need our assistance, please contact us through our official Coleman website contact US form https://www.coleman.com/support/contact-us or via live chat, and we will be happy to assist you. Thank you, and please stay safe! Coleman Consumer Care
Worst tent! Stress to set up! Fabric tore up! Short lifetime
Customer review from coleman.com
Response from coleman.com
Hello, we’re truly sorry to hear about your disappointing experience with our 13 x 13 Instant Canopy Sun Shelter. Your feedback is important, and we appreciate you taking the time to share it. Our instant canopies are designed to be quick and easy to set up, with a one-piece frame that’s intended to provide reliable shade in minutes. That said, we understand that setup can still be challenging especially for first-time users or in windy conditions. If the fabric tore during setup or use, that’s certainly not the level of durability we expect from this product. This canopy features UVGuard™ material for sun protection and double-thick fabric to withstand outdoor elements, but if yours had a shorter-than-expected lifespan, we’d like to investigate this further. It's also worth mentioning that how the canopy is stored and transported can affect its longevity. For example, storing the shelter while it's still damp, tightly folded for extended periods, or without its protective bag can put stress on the fabric and seams, making them more prone to damage over time. We always recommend allowing the canopy to fully dry before packing it away and storing it in a cool, dry place to help preserve its condition. If your canopy was stored and used properly but still failed prematurely, please reach out to us If you need our assistance, please contact us through our official Coleman website contact US form https://www.coleman.com/support/contact-us or via live chat, and we will be happy to assist you. Thank you, and please stay safe! Coleman Consumer Care
Bad product.
I bought this canopy thinking the brand was reliable, but I was greatly surprised when, upon using it for the third time, I discovered that all the plastic parts had dried out and were breaking apart. I filed a warranty claim with Coleman, but they did not take responsibility. All the plastic parts need to be replaced, and together they’re very expensive. In short, I do NOT recommend buying it because it’s junk.
Customer review from coleman.com
Response from coleman.com
Hello, we are truly sorry to hear about your disappointing experience with your 13 x 13 Instant Canopy Sun Shelter. It is concerning to learn that the plastic parts have deteriorated after only a few uses, and we understand your frustration regarding the warranty claim outcome. We aim to provide durable and reliable products, and it's clear we fell short in this instance. We would like to investigate this matter further to understand why the plastic components failed prematurely and to review the details of your warranty claim. Customer satisfaction is very important to us, and we want to ensure that all issues are addressed appropriately. You can reach out to us directly through our official website or by phone. We are committed to finding a resolution and regaining your trust in Coleman products. Thank you for bringing this to our attention; your feedback is invaluable as we continuously strive to improve our product quality and customer service. If you require assistance with the product, please contact us directly via our official Coleman website contact US page https://www.coleman.com/support/contact-us or through Live chat, and we will be happy to assist you. Thank you and have a good day! Coleman Consumer Care
Are there parts for this yet or should I trash and buy somewhere other brand.
Customer review from coleman.com
Response from coleman.com
Hi there! Thank you for reaching out. Unfortunately, there are no replacement parts available for the 13 x 13 Instant Canopy Sun Shelter in Khaki. We are very sorry for any inconvenience this may cause. If you have any other questions or need any help, feel free to let us know. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. https://www.coleman.com/contact Thank you! Coleman Consumer Care
Really like this canopy
Needs two people to set up, but not difficult. We use it for camping and occasionally for outdoor shade at home. Holds up well. Keeps off rain, allows for ventilation.
Recommends this product
Customer review from coleman.com
very durable!
I purchased the 13'X13' model #20000004409 over 15 years ago. I used it many times at Table Rock Lake in Missouri ad different Lakes in Kansas, about 3 weeks ago we were camping at El Dorado Lake and a big storm came up, I did not have time to take the canopy down, we got hit with 50 to 60 mph winds, my canopy was twisted, but it did not break!! I had each leg anchored with 5 gal bucket filled with water, only 1 bucket fell over. I am still amazed that it didn't break!
Customer review from coleman.com
Don't buy, no replacement parts
Use for camping and parties. Any breeze and the thing takes off, even if tied and staked. That's ok but if the parts bend or the corner of the canopy has a hole from the poles, you can't repair it because they don't sell the parts. Other companies sell replacement parts to fix the canopy. If Coleman thinks this will just make me buy another one they are crazy, we will buy from a company that sells the parts. This item, no matter who makes it always runs the risk of a wind blowing it over! Should be prepared for that!
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the canopy. We understand the frustration with the product’s durability and the lack of replacement parts. While it’s true that canopies can be vulnerable in windy conditions, we completely agree that being able to repair them is important. We appreciate your input and will pass it along to our team as we continuously work to improve our products and services. If you have any more feedback, please do not hesitate to reach out. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care