Byron 2.0 Thermal 20oz Travel Mug
Product details
Web ID: 11304101511 reviews
Worth it
I have been using this mug for years and it’s still as it is brand new the durability is amazing,cleaning it is also very easy and let me tell you it keeps your drink hot or cold for a long time as well.It fits in every bag since it isn’t so big which is good for traveling with.

Customer review from influenster.com
Great Until It's Not (Lid Fail)
I now own 3 Byron mugs that are unusable, I kept buying them (until now) because they're truly one-handed and leakproof -- until each lid failed, within 1-2 years, Attempted to replace the gasket without success; it kept twisting and I could not get it seated properly, Hard to understand why Contigo does not offer replacement Snapseal lids, given the durability of the body of the mug, and the fact that this is a known issue.
Customer review from gocontigo.com
Replacement snap lid
You don't sell replacement snap on lids. Mine fell in the dishwasher and was ruined by the heating element
Customer review from gocontigo.com
Good design, iffy vacuum, dishwasher safe-ish
I've been using the Byron 2.0 24oz and its predecessor for years. I really like the drinking lip on the lids, and the general design. The ring gaskets can be a pain, but I can properly reinsert them when they dislodge or for cleaning. I get them as gifts from my daughter and wife. My problem is twofold - the back flap of the lid latch is a rubber that will soften and crack in dishwasher soap(minor), and the latest 2.0 models have a serious vacuum retention problem(major). Two of my latest four have lost their ability to keep liquids either hot or cold out of the blue, without drop or mishap. I have one so old all the paint fell off in the dishwasher, but it holds temperatures like new.
Customer review from gocontigo.com
great when it works, until it leaks
Great mug for keeping coffee or tea warm for at least 6 hours. Until the lid starts to leak from the drinking hole and the rim gasket started to leak. The cup can still be perfect except the lid will render it useless. I can how only use it at home and not to carry it around.
Customer review from gocontigo.com
I have only used the contigo brand for years
I'm not happy with the indentation on the lid because the liquid drips all over me. I wish the lid had a better design. The lock mechanism is good but not the indention on the drinking area.
Customer review from gocontigo.com
Poor quality mug
The seal is poor quality, the mug only keeps coffee hot for about an hour. I do not recommend.
Customer review from gocontigo.com
Get it on sale not full price. Not worth it.
Leaks after a month, the lid is difficult to clean, very difficult. I would leave the lid in hot water soaking with soap and it’s still dirty. This is disgusting. Look at the pictures. The rubber expands and you need to purchase a new one or replaceable rubber, it doesn’t keep the coffee HOT it might keep it warm. I have to reheat my coffee when I get to work and I work 10 minutes walk to my job.
Customer review from gocontigo.com