14651 20-Cup Fuzzy Logic Programmable Rice Cooker, Created for Macy's
Product Details
Web ID: 48968835 years ago
Used and food remnants in it!!!Disgraceful!
As soon as I opened the packaging I realized that this was a used rice cooker. Whomever used and returned it to Macy's did not even bother to give it a good wash. It was scratched up with food remnants and the stench was horrendous. What the heck!!! No quality control? It is going right back. I am so disappointed and I am really rethinking buying cooking utensils from Macy's. This is my second bad experience in a row.
Response from Crux Kitchen Team
Crux Kitchen Team5 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Please contact Macy's for this concern. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
5 years ago
Do not buy it
It stop to work after be used few times. Extremely dissatisfied
Recommends this product
Response from Crux Kitchen Team
Crux Kitchen Team5 years ago
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
6 years ago
Not a good rice cooker
I bought this rice cookers Crux 20 cup online Macy’s and pick it up at Macy’s store but when I used the cooker more than 3 times it stop in the middle off cooking and wouldn’t come back on.
6 years ago
What is your age?30-39
What is your gender?Female
How often do you shop at macys.com?Frequently
DO NOT BUY!!!! Stopped working after 2 uses
I was so excited about using this programmable 20 - cup fuzzy logic Rice cooker. To my surprise it stopped working just after 2 uses. It would not turn on. I am extremely dissatisfied with the purchase and would suggest any one not to waste your money. I had Aroma rice cooker for years, it is the best. Had to change it because the locking mechanism broke, but the cooker was working just fine.
6 years ago
Good rice, bad machine
I love how the rice came up, but after two time used the cooker die. Tomorrow it goes back to the store
6 years ago
Bad
Cooking good but not lasting well.better if you buy warranty when u buy.
6 years ago
What is your age?30-39
What is your gender?Male
How often do you shop at macys.com?Frequently
Great but large
Rice cooker is fantastic and this doubles as a crock pot. I like that it has all different settings for different types of rice and the parts are dishwasher safe. I would definitely recommend this one but take note of a few quirks. It's quite large so you'll need ample cabinet space to store or it will sit on your countertop. I also think it's strange that the steam release is on the back side of this piece, pointing steam toward the bottom of your upper cabinets, if you have them. Lastly, it makes rice a little drier so if you like moist rice, you'll need to adjust.
7 years ago
What is your age?30-39
What is your gender?Female
How often do you shop at macys.com?Occasionally
Your cooking skill level is:Expert
Where did you purchase this item?Online
A Failure Product
Att: This product will fail to perform less than a year. The LCD display will have an error E 3 when you press the power button to start cooking the foods. And I only use it to cook white rice only. I recommend buy an extended warranty if you decided to buy this product. Base on my honest opinion because I owned this product less than a year. I am in a process of making a claim with CRUX mfg warranty.