14651 20-Cup Fuzzy Logic Programmable Rice Cooker, Created for Macy's

4.3 (53)
Sorry, this item is currently unavailable.

Product Details

Web ID: 4896883

Prepare perfectly fluffy rice or slowly simmer a soup with this Crux rice cooker, with a 20-cup capacity and fuzzy logic programming that supports 9 pre-sets and functions. It doubles as a slow cooker and steamer, too.

  • Product Features

    • Includes steamer basket, spatula, measuring cup
    • 900 watts
    • Pre-set functions for white rice, brown rice, quick rice, soup, slow cooking, steaming, simmer, warming and delayed start
    • Easy-to-use control dial
    • Backlit LCD display
    • Automatically switches to warming
    • Removable non-stick cooking bowl
    • Created for Macy's
    • Manufacturer's 2-year limited warranty
    • Dishwasher safe cooking bowl, steaming tray and accessories
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • You can return this item to any Macy's store within 60 days from purchase date. Last Act items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.3/5

53 star ratings & reviews

Write a Review
35
11
0
0
7
5 years ago

Used and food remnants in it!!!Disgraceful!

As soon as I opened the packaging I realized that this was a used rice cooker. Whomever used and returned it to Macy's did not even bother to give it a good wash. It was scratched up with food remnants and the stench was horrendous. What the heck!!! No quality control? It is going right back. I am so disappointed and I am really rethinking buying cooking utensils from Macy's. This is my second bad experience in a row.

Response from Crux Kitchen Team

Crux Kitchen Team5 years ago

Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Please contact Macy's for this concern. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team. cruxkitchen

5 years ago

Do not buy it

It stop to work after be used few times. Extremely dissatisfied

Recommends this product

Response from Crux Kitchen Team

Crux Kitchen Team5 years ago

Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team. cruxkitchen

6 years ago

Not a good rice cooker

I bought this rice cookers Crux 20 cup online Macy’s and pick it up at Macy’s store but when I used the cooker more than 3 times it stop in the middle off cooking and wouldn’t come back on.

6 years ago
What is your age?30-39
What is your gender?Female
How often do you shop at macys.com?Frequently

DO NOT BUY!!!! Stopped working after 2 uses

I was so excited about using this programmable 20 - cup fuzzy logic Rice cooker. To my surprise it stopped working just after 2 uses. It would not turn on. I am extremely dissatisfied with the purchase and would suggest any one not to waste your money. I had Aroma rice cooker for years, it is the best. Had to change it because the locking mechanism broke, but the cooker was working just fine.

6 years ago

Good rice, bad machine

I love how the rice came up, but after two time used the cooker die. Tomorrow it goes back to the store

6 years ago

Bad

Cooking good but not lasting well.better if you buy warranty when u buy.

6 years ago
What is your age?30-39
What is your gender?Male
How often do you shop at macys.com?Frequently

Great but large

Rice cooker is fantastic and this doubles as a crock pot. I like that it has all different settings for different types of rice and the parts are dishwasher safe. I would definitely recommend this one but take note of a few quirks. It's quite large so you'll need ample cabinet space to store or it will sit on your countertop. I also think it's strange that the steam release is on the back side of this piece, pointing steam toward the bottom of your upper cabinets, if you have them. Lastly, it makes rice a little drier so if you like moist rice, you'll need to adjust.

7 years ago
What is your age?30-39
What is your gender?Female
How often do you shop at macys.com?Occasionally
Your cooking skill level is:Expert
Where did you purchase this item?Online

A Failure Product

Att: This product will fail to perform less than a year. The LCD display will have an error E 3 when you press the power button to start cooking the foods. And I only use it to cook white rice only. I recommend buy an extended warranty if you decided to buy this product. Base on my honest opinion because I owned this product less than a year. I am in a process of making a claim with CRUX mfg warranty.