22" Extra-Large Griddle, Created for Macy's
Product details
Web ID: 5690419Unbelievable, unbelievable! uneven cooking EXTREME
My pancakes actually had lines on them where the heating element was hottest and where there was nearly no heat. Terrible heat dispersement to the point where one side of the pancake was not cooked and the other side of the pancake was very brown and very cooked. A set of three or four pancakes gave a clear pattern of the heating element. Really, couldn't believe it. Hope for all concern it's a bad unit.
Response from Crux Kitchen Team
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
The worst griddle ever
I bought it last Black Friday, it stoped working after 3 months. Very very bad product I don’t recommend it to anyone.
Response from Crux Kitchen Team
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com
Great Griddle! Take care of it!
It's a charm! Remember to read the instructions: Don't use non-stick spray and use non-scratch spatula. When it's had a good morning of cooking (crusty bacon/eggs), to clean it I let it cool and lay wet paper towels on it to let it soak. Later I wipe up and turn it on warm, and wipe some more. It's just comes right off.
very bad quality
this product is very bad quality, I don't where the good reviews come from. its all burned from the first utilizatio. no way to replace it. don't waste your money on this. I really don't recommend it.
Recommends this product
Response from Crux Kitchen Team
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. We are always here to help. You can reach us at 1 866-832.4843 or email us at help@cruxkitchen.com. Have a great day. The CRUX Team.
Health Hazard
I'm really disappointed. I have used this griddle 3 times to make pancakes. I wiped it down before pouring the pancake mix and the copper came off the griddle. I want to return it but my return date was January 17, 2021. I missed the return window. I would not recommend this Griddle. Health Hazard !
Sticky Griddle
It is very sticky and food is getting burnt. Never expected this kind of quality from CRUX and Macy's. Not satisfied.
Response from Crux Kitchen Team
Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Please exchange the unit from the store. Have a great day. The BELLA Team.
Nice and easy clean up.
Easy clean up. Bought this as a gift for my sister and dad.
Effortless Cooking
As my 12 year old that made sunny side up and bacon said this morning, this is Fantastic!
Recommends this product