14" Carbon Steel Wok with Helper Handle
Product details
Web ID: 21269472Fantastic Wok
Fantastic wok - this has replaced the pan I used to use, and I am very happy.
Recommends this product
Great wok!
This wok is exactly what I was looking for. It has two great wooden handles. It is pre-seasoned, but needs to be re- seasoned when you get it. Really happy with it. Great size, too.
Recommends this product
Rust After One Use – Very Disappointed
I was really looking forward to using this wok, but after just one use, it started rusting on the inside. I followed the cleaning and seasoning instructions carefully, but it didn’t matter. For a product that’s supposed to be durable and long-lasting, this was a huge letdown. Very disappointed in the quality. I expected much better from Cuisinart. Would not recommend.
VERY DISAPPOINTED
I bought the wok as a gift for a friend; so embarrassed to know that the wok has rusted plenty after just TWO use!! She loved the wok otherwise. I do believe I should be refunded for this; it is not right
Not good
The wok rusted after the first use. Cannot recommend
Response from Product Expert
Hello-
We are so sorry to hear about the trouble you’ve had with your wok. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900295885. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Horrible product
The pan rusted after one washing will never buy again or recommend.
Response from Product Expert
Hello Fran,
We are so sorry to hear about the trouble you’ve had with your wok model number CSW26-36H. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900281114. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Do not recommend
Description state pre seasoned-instructions state must re season upon receipt. Followed instructions prior to use, food still stuck. Non stick finish is rough and raised in spots, suspect will peel off soon. 2 stars for quick delivery and presentation. Very large Wok.