CWC-1800CU Private Reserve® Compressor Wine Cellar
Product details
Web ID: 8298991Stopped working
Received this wine fridge as a wedding gift. Had it in storage post wedding, when we opened it, and plugged it in and it quit working within three weeks. Cuisinart would not replace or repair as they say it is out of warranty.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Wine Cellar. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Love at first...then broken hearted
Bought this chiller in June 2021. I particularly chose thus unit because of the size and it fits the look that I'm looking for in my kitchen. I loved it while it lasted. Today May 27, 2023, my unit died!! I know it may sound not as bad as other reviews who had theirs dead after day 1 or week 1. But I just want to warn those who are shopping for one to stay away from this model or avoid wine coolers from Cuisinart, in general. This is really disappointing considering I've had many Cuisinart small appliances that lasted way longer than this. Don't waste your money and go for a brand that specializes in this type of product.
Response from Macy's
We are sorry to hear about your experience with your Cuisinart CWC-1800CU Private Reserve Compressor Wine Cellar. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Wine cellar
Very roomy and classy. Looks great and perfect size in its space. Recommended to family and friends.
Recommends this product
Customer review from cuisinart.com
Save your money
The unit will not power on. Completely useless from day 1!
Customer review from cuisinart.com
Unfortunate
Unfortunately , we owned our Reserve fridge for one week and it stopped working.
Customer review from cuisinart.com
Unit Died
The unit died after 1 day of use. Spoke to customer service to get a replacement. Instead they provided a credit.
Customer review from cuisinart.com
Good, but not cold enough
Is OK, would like to see it be able to reach a lower temp (we're probably wine barbarians, but we like ours COLD
Recommends this product
Customer review from cuisinart.com
Great wine cooler
Great wine cooler. I do not give it a 5 score, because it makes a little bit more noise than I expected.
Recommends this product
Customer review from cuisinart.com