DCC-1170BKNAS 10-Cup Thermal Classic™ Coffeemaker
Product details
Web ID: 12281627Ratings & Reviews
5 customer images
Not working
I have just purchased the DCC-1170 10 Cup Thermal Carafe Coffee maker. Used it 1x on the auto function which worked fine. However, after the coffee was prepared, the screen now shows “ErL” and won’t reset to use.
Customer review from cuisinart.com
Another Cuisinart
We have owned a cuisinart coffe maker for years. We decided to purchase another for our new residence. It consisting gives us great coffee and it’s easy to program. There might be better coffee makers out there but with Cuisinart I know exactly what I’m getting. A reasonable great coffee maker
Customer review from cuisinart.com
Makes great coffee
Very easy to use although did not use the timed function
Recommends this product
Customer review from cuisinart.com
Cuisinart Lights Up Our Kitchen
We don’t use the auto feature, even though we add coffee and water the night before. My wife insists on using the screen and the paper filter even after I showed her the operation booklet. The clock light is brighter with this model. This is our 3rd Cuisinart coffee maker.
Recommends this product
Customer review from cuisinart.com
3rd Time - not charming!
I bought the latest of 3 10 cup Cuisinart thermal coffee pots 6 months ago. They’ve been our favorite model over the years. This latest one started acting up 3 months ago. It turns off while brewing; it toggles between off and on and is difficult to turn on, requiring additional juggling to get it going to brew a pot. Also it signals coffee ready quite frequently when the control knob is anywhere near Brew. What’s a dedicated customer to do?
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900407758. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
I coulda been a (5) star, Ma!
This should have been a five-star coffee maker. The brand is excellent, with a strong warranty and great service. I love the carafe. I thought 10 cups would be enough, but once the teens started drinking coffee, it suddenly felt small. The lid tends to jam and gets tight after a while, and it’s awkward to find the right spot to screw it on. On my first unit, the main control knob failed—it became buggy, imprecise, and the machine would sometimes turn back on after finishing a batch. The worst design flaw is the fill area. They tucked it into the back corners: the left side holds a carbon filter (a nice touch), but the right side has the water level indicator. If you overfill past the line, you’ll be mopping up the overflow. Even worse, reaching that right-hand corner requires using your left hand—not great for us right-handers. That said, the machine does brew excellent coffee. It has a small-batch button for 1–4 cups, keeps coffee hot for a long time, includes a cleaning cycle, and allows preprogrammed brew times with easy-to-use buttons. Overall, it’s a solid machine and a good value for the price. I just hope the company continues to improve on its design flaws.
Recommends this product
Customer review from cuisinart.com
Delicious Coffee
It’s wonderful to have a hot cup of freshly brewed coffee waiting for me even if I wake up an hour after my programmed brew time!
Recommends this product
Customer review from cuisinart.com
Great but….
I would give this unit 5 stars as I like the fact it does not keep cooking the coffee as others do but unlike the last couple versions of this unit I have had I hate hate hate where you pour the water in. No good way not to have water go down the side of unit and other places…..ugh. And I just realized as a result of this the bottom is rusting out, so time to buy a new one and I have to really think about if I want another of these….
Customer review from cuisinart.com