Product details
Web ID: 12281627192 reviews
David Yingling
10 days agoNice Coffee Maker. But not perfect
Makes great coffee, keeps it warm in the thermal carafe. One major drawback is that it is awkward to fill the reservoir with water due to the lid design, which limits access to the top of the tank.
Recommends this product
Customer review from cuisinart.com
Terrie D
28 days agochanged from 12 cup thermal to 10 cup thermal
After using 12 cup for years I changed to 10 cup. The biggest difference is 12 cup kept coffee hot for 8 hours, 10 cup only 4 hours, after that warm. The dial vs buttons is different. 12 cup exterior was srainless steel and 10 cup is black plastic making it lighter. Both allow water to drip when paused but not much. I hope this won't rust out the plate at the bottom like happened to my 12 cup.
Recommends this product
Customer review from cuisinart.com
John Kigin
1 month agoThe World’s Worst Cup of Coffee
I recently received this new cuisinart model coffee maker for a Christmas gift. It replaced a completely functional 20+ year old Cuisinart coffee maker (model # DTC 975 BKN) that I still used everyday. This new model I now have is a big disappointment. Using the exact formula of coffee grind/water blend, I have found the coffee to have a bitter taste. I have also tried to strengthen the blend, use bottled water, add salt, etc., but the coffee taste is awful. I have used this new coffee maker at least once a day if not twice a day since Christmas and it is not improving. Another complaint I have, which is just as important as the first, is the coffee temperature. Cuisinart has designed this new coffee maker to make a pot of coffee in record time. For the exact same amount of coffee I had in my old model, this new coffee maker makes my 8 cup of coffee, almost 2 minutes quicker! What’s the hurry? When I pour it from the decanter into a cup of coffee, it is 132°. My old coffee maker poured out at a temperature of 151°. I enjoy my coffee, hot and with the new coffee maker it isn’t that way, which allows your cup to become cold quicker and the taste goes downhill from there. Lastly, it has this beeping alarm to indicate when the brewing process is over. It worked for the first day or two but now you can hardly hear it! My old Cuisinart sounds as good today as the day it was when I first got it. I’m truly disappointed in this product and definitely would NOT recommend getting one.
Customer review from cuisinart.com
Response from cuisinart.com
Cuisinart1 month ago
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear this coffee maker hasn’t met your expectations, especially compared to a Cuisinart model you enjoyed for many years. This product is covered by our 3-year limited warranty, and we’d encourage you to contact our Consumer Service team at 1-800-726-0190 so they can review the concerns you’ve described and help determine available options.
R Nelson
2 months agoProduct Quality
This is our 4th 10 Cup Cuisinart Classic Coffee Maker. The quality of the product is excellent. Only one has worn out after many years of daily use. The carafes are dependable to main the temperature for several hours. we have tried other brands in the past without such outstanding results.
Recommends this product
Customer review from cuisinart.com
Frank Domeisen
2 months agoNot working
I have just purchased the DCC-1170 10 Cup Thermal Carafe Coffee maker. Used it 1x on the auto function which worked fine. However, after the coffee was prepared, the screen now shows “ErL” and won’t reset to use.
Customer review from cuisinart.com
Response from cuisinart.com
Cuisinart1 month ago
Thank you for sharing your feedback. We’re sorry to hear your coffee maker displayed the “ErL” error and is preventing use—it’s understandable how frustrating that must be after just one use. This unit is backed by a limited warranty, and we encourage you to contact our Consumer Service team at 1-800-726-0190 so they can help troubleshoot the error or provide assistance.
Philster
2 months agoAnother Cuisinart
We have owned a cuisinart coffe maker for years. We decided to purchase another for our new residence. It consisting gives us great coffee and it’s easy to program. There might be better coffee makers out there but with Cuisinart I know exactly what I’m getting. A reasonable great coffee maker
Customer review from cuisinart.com
Ohio Judy
2 months agoMakes great coffee
Very easy to use although did not use the timed function
Recommends this product
Customer review from cuisinart.com
Disappointed-Warm coffee
I have always lived this brand and have many products but this was horrible. The brewed coffee is not great but the pot is really an issue. In less than 5-6 brews the pot lining inside was coming off and I’m assuming I drank it. Tried wiping it but did no good. Sent it back and bought a different brand with a glass carafe. This does not have a warming plate. Just so unimpressed.
Response from Macy's
We’re very sorry to hear about your experience and truly appreciate your long-time loyalty to Cuisinart. It sounds like your unit did not meet our quality standards, and we’re glad to hear you were able to return it with no problems. Your feedback regarding the pot lining and brewing performance is important and will be shared with our product team for consideration. For any future questions or assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900522169 .