DCC-4000M Programmable Coffeemaker, 12-Cup
Product details
Web ID: 6583401Coffee maker
This is a great coffee maker. The "no coffee pot" feature is pretty cool. It saves breaking one by setting on the edge of a counter. lol This is my third Cuisinart upgrade and I've never had a complaint.
Recommends this product
Customer review from cuisinart.com
Water tube worries
I’m very confused about these reviews because I have had none of these issues. I absolutely love this coffee maker especially how hot the coffee is. My one concern is the tube inside the water tank that takes the water up to the grounds stays wet at all times!! There is no way to get it to dry out. I’m very concerned this is eventually going to cause mold to grow. Cuisinart please address this issue for me.
Customer review from cuisinart.com
I do not care for the design of the coffee maker…the coffee carafe is very heavy when full of coffee The machine does not have markings to show the water level to measure the volume of water to make the desired amount of coffee you want to brew…and the machine shuts off when the coffee is ready to drink… I had a previous model that brewed coffee that was wonderful…I used that coffee maker for over 25 years snd it was wonderful…so that experience made me feel confident buy another…my decision was made in haste based on my previous purchase…sorry but not a happy customer
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319658. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
BEST EER
this is the 3rd coffee pot we have had. It is the best ever. we keep one for traveling in family homes, they have switched to Kuerig, not our favorite
Recommends this product
Customer review from cuisinart.com
You can't go wrong with this coffeemaker
This is our third Cuisinart coffee maker. The last one worked hard daily for almost 5 years. It makes great coffee using the "bold" setting. You can't go wrong with this coffeemaker
Recommends this product
Customer review from cuisinart.com
Disappointed no light feature behind clock. So use to have one first thing in morning!!! Love the feature to turn up heat in plate! I love Hot coffee!!
Recommends this product
Customer review from cuisinart.com
Finicky brew basket
You have to very careful that the filter basket is properly in place or the brewing coffee will backup into the reservoir, making quite a mess. Once that’s under control, it’s a great coffee maker.
Customer review from cuisinart.com
Bummed Out
Although I love the look of this coffee maker, the waterpump seems to be going out after 7 months. I am so sad. I love this maker. The coffee is delicious.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear that you have not been satisfied with your Custom 14-Cup Programmable Coffee Maker. Costco is committed to providing the highest quality products and consumer satisfaction. Please contact Cuisinart at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience.