CuisinartDGB-2 Grind & Brew Single-Serve Coffeemaker
Product details
Web ID: 12971984Defective
Brand new out of the box never worked. Only the grind function lights up.
Customer review from cuisinart.com
Grind and Brew
A very nice grinding brew option. I’ve owned it for about two weeks now so I will make another review when I’ve had it for a couple of months. The only suggestion I would make is to have a 6 cup brew option. Right now, it’s 8, 10 and 12 cups.
Customer review from cuisinart.com
Over ice setting is the only option for me
The mild, med & bold brews were pretty light and I didn’t like them at all. I almost returned it until I tried the over ice brew setting and, that made a huge difference. I’d say if you like stronger coffee use the over ice setting. If you like hot water with a taste of coffee try the other three. I like the size of the coffee machine, it’s easy to clean and the best part it’s it grinds coffee with each serving.
Recommends this product
Customer review from cuisinart.com
Great Machine for Serving One
This little machine is a workhorse, make great coffee and is easy enough to clean and reload. The only little beef I have with it is that it does spray some grinds around the countertop in the grinding process. Not a dealbreaker.
Recommends this product
Customer review from cuisinart.com
This is a not worth the money
Missing parts, doesn’t close properly and Cuisinart not responding!
Response from Macy's
We’re very sorry to hear about the missing parts and difficulty closing your unit — that’s certainly not the experience we want for our customers. We recommend reaching out to Macy’s for a possible exchange, as they may be able to provide a replacement quickly. If they are unable to assist, please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900528276 for further support. Your satisfaction is important to us, and we appreciate the opportunity to resolve this promptly.
Grind control.
Can’t control how much coffee is ground. Grinds too much coffee and overfills pod spilling on to tray below.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear about the difficulty you’re experiencing with your DGB-2 and appreciate you bringing this to our attention. Overfilling can occur if the grind control is set too high, the brew size is not aligned with the selected setting, or if excess grounds are not cleared from the chute between uses. We’d be happy to walk through adjustment and cleaning steps to help resolve this. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900522094 for assistance.
The best machine ever
This is a great coffee maker for many reasons. First, you can get a fresh cup of just grinded coffee on the spot which tastes much better. Next with a little ingenuity you can figure out that if you hold the little self pod up to the grinding bin opening there is little to no mess. Have you ever used a regular grinder, those are very messy. This is much cleaner. Finally, I use Reverse Osmosis water and the little charcoal filters are not needed or just add additional purification. Those little charcoal filters are very inexpensive, easy to find, and easy to swap out. I plan on getting another unit for just decaf so I will have one for caffeinated coffee and one for decaf on my coffee bar. Finally, this is the perfect machine for a 1-2 person house or having a gal meet-up who have different tastes with a selection of store bought pods.
Recommends this product
Customer review from cuisinart.com
Worthless after 3 months
This product stopped working after 3 months. I toke it back to the retailer and they said they would not replace it. This is not worth the hassle. Do not buy this model. What a waste of money. I went back to a Keurig Model that really works.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for sharing your experience. We’re sorry to hear your unit stopped working after a few months, as that’s certainly not the performance we expect from our products. If the brewer is not powering on, we recommend confirming it’s plugged directly into a working outlet, trying a different outlet, and ensuring the water reservoir is properly seated, as these steps can often resolve the issue. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can review your situation and explore available options.