CuisinartGrind and Brew 10 Cup Thermal Coffee Maker
Product details
Web ID: 11333002Makes a decent cup of coffee
Thus is my first experience with a grind and brew maker. This one makes a decent, smooth cup of coffee, has a set and brew function, 1-4 cup setting (still unclear of its function), and an option to turn the grinder off. Also, unclear why it has a burner with a SS carafe. Areas for improvement: The SS carafe. Its the WORST thing about this coffee maker. It has a horrible pour; to empty you have to take the top off, turn it completely upside down and hope it doesn't spill everywhere. EXCESSIVE CLEANING AFTER EACH BREW. Coffee grinds everywhere inside the unit. Wet grinder, which makes a drippy mess. No control over grind fineness or brew strength. This blade grinder leaves lots of large bean chunks in the filter, which is wasting a lot of flavor. Grinder is LOUD. Like, wake the spouse up loud. Make sure you don't have sleeping babies when using. All in all, its decent. I believe 4 stars is a bit excessive, closer to 3.5, due to the horrible carafe, loud grinder and lack of grind/brew control.
Recommends this product
Customer review from cuisinart.com
Not a very good coffee pot! Needs some changes.
The water system is weird and the grinder is useless. I haven’t used it in almost a week and it’s still soaking wet. I’ll be replacing it with something else.
Customer review from cuisinart.com
Response from cuisinart.com
We’re sorry to hear the unit has not met your expectations, particularly regarding the water system and built-in grinder. If the interior remains wet, we recommend removing and thoroughly drying all detachable parts, leaving the lid open between uses to allow airflow, and ensuring the unit is not overfilled, as excess moisture can linger if condensation cannot properly evaporate. For grinder performance, checking that beans are dry and the grind chamber is fully seated can help improve results. Our Consumer Assistance Center would appreciate the opportunity to troubleshoot with you at 1-800-726-0190 Ticket #8900528273, as we value your experience with our brand.
Best coffee maker yet!
I love this coffee maker, much better than the one we previously had. It’s much simpler and so easy to wash the innards. The coffee comes out delicious, and the coffee maker stays hot for a much longer time. The grinder is perfect, very, very happy with this coffee maker.
Customer review from cuisinart.com
Not like the old
I have had a Cuisinart grind and brew coffee machine for years and it was my go to machine when all the others didn’t work. This one was my true ride and die however, after a while, it started to leak a lot of water so I replaced it with this new model first impressions right out of the box very cheaply made, light plastic feel , they replaced the beautiful stainless steel sides with cheap black plastic instead of a really nice big grinder bin at the top. They have this little cup inside. Barely fills anything and is super loud and it’s not a bur grinder it’s a simple paddle design. 1st cup of coffee tasted OK, but it was super loud on the grinder and it has to be cleaned daily with coffee dust which before I didn’t have to do it at all maybe once a week. I’m skeptical and will update after a week but I feel this one will go back
Response from Macy's
We’re sorry to hear that your new grind-and-brew coffee maker hasn’t met your expectations and appreciate your detailed feedback. We understand your concerns about the materials, noise, and cleaning requirements, and we truly value your input, which we will be forwarding promptly to our product team for review. If you’d like, our team can also provide tips for optimizing grind settings and daily maintenance to improve performance. Please contact our Consumer Assistance Center at 1-800-726-0190.
The Thermos pot Rules!!
Really nice coffee maker. I do the 1-4 setting with Cacao and it works great. The thermos keeps it warm all day. There is and probably always will be a bit of a problem with the hot water moisture with the fringing of the whole bean inside. Just gotta do a bit of extra cleaning
Recommends this product
Customer review from cuisinart.com
Most Excellent Java!
Love the convenience of coffee grind and brew! Starbucks who?🤣
Recommends this product
Customer review from cuisinart.com
Cuisinart New Coffee Maker
We thought another cuisinart coffee maker would be awesome. For years our old one made consistent good coffee and it stayed HOT. Our chief complaint about this new pot is the coffee does not stay hot. The thermal pot keeps it hot about 20-30 minutes. We drink coffee from one pot from 5 am to 9 am. Now we have to pour it into a cup, microwave it for 20-30 seconds to get it to a temperature we enjoy. Unable to find anything in the instructions to provide a clue about keeping it hot, like freshly dripped hot coffee.
Recommends this product
Customer review from cuisinart.com
Cuisinart is GOAT!!
I had a Cuisinart Grind Coffee maker for more than 7 years. It was the best. I replaced with another Cuisinart Grind and Ground Coffee Maker. It is exceptional!! The best coffee comes after you grind the beans!!
Recommends this product
Customer review from cuisinart.com