I am very pleased with the ice cream maker. As said, the ice cream comes out soft and creamy. Since I have a large family, my goal is to make various flavors of ice cream and put them in containers in the freezer, so I have a good supply always. When frozen, the consistency is firm and very nice. We live in the country, far away from grocery stores that sell high quality ice cream, so transporting ice cream without having it melt was not possible. I wanted to make my own ice cream with the best of ingredients, and now I am able to do so.