Matte Black Elegance 11-Pc. Cookware Set
Product details
Web ID: 20448914Ratings & Reviews
1 customer image
Beauty can be deceiving
I agree with the other reviewer who gave this product 2 stars. I bought a pot, loving the contrast of the brass or whatever the handle and lid top is, but with one wash I noticed the pot handle wasn't quite the same. I thought it was due to my sister putting it in the dishwasher and reconed I should hand wash it from thereon. I was really interested in buying other pieces, but after seeing the review and noticing a similar problem deciding otherwise. PS It cooks evenly and I was pleased with everything except the handle not keeping its color.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900403813. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Bronze color wears off
The bronze handles were a huge selling point for me as I loved the look of them. Have had them for 2 months and the bronze has turned a silver color. I should have went with a less expensive set as this was the only reason I chose these.
Customer review from cuisinart.com
Lemons
Very thin, don’t recommend
Response from Macy's
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Cuisinart matte black cookware
Love the color and it's use. Love it
Recommends this product
Cookware Matte Black
Great cookware. It was the colors I wanted.
Recommends this product
Spots during first use
Black spot first time using pot
Response from Macy's
We are so sorry to hear about the trouble you’ve experienced with your Cuisinart item and we would love to assist you. Please contact Cuisinart at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience.