Precision Slice Upright Mandolin Slicer
Product details
Web ID: 17752463Ratings & Reviews
18 customer images
Can't clean, dice blades ALWAYS nick food
Do not buy this mandoline. Bought it since I saw it used in some YouTube videos for Hotpot, and an upright mandoline seemed to be better than the standard style. The design for this is atrocious and I should have paid more attention to the videos on it(you can see food getting stuck in the chute or it conveniently cut out) Food gets stuck on every part of it, so you have to get something thin to push anything you cut out. The dice blades are not covered, so anything you cut will get scored by those blades. I've used it two times since I bought it since I couldn't get it clean. Finally today I was tired of looking at it still not clean from the second time I used it (no matter how much I tried to clean it, would keep finding more pieces of food stuck in places) and I took the entire thing apart after ANOTHER attempt at deep cleaning it. It is NOT meant to be taken apart making that process a massive pain, but the amount of food I found caked into places you CANNOT access was disgusting, and even with it fully in pieces the main grey piece is all one, so you still have to fight to get a mini bottle brush or tooth brush into places to clean. It isn't safer than non upright models, the consumer can't clean it, and it can't even cut produce without damaging it. I have no idea what I'm going to do with mine, I wouldn't even give this away to someone I hated. AVOID THIS PRODUCT.
Customer review from cuisinart.com
Response from cuisinart.com
Thank you for taking the time to share your experience. We understand how frustrating it can be when cleaning and using a mandoline doesn’t meet expectations. For best results, always use the hand guard when slicing, rinse and brush each part immediately after use, and use a soft brush or toothpick to reach small crevices. If you continue to have difficulty or have concerns about your unit, our Consumer Assistance Team is happy to help, and you can reach us at 1-800-726-0190 and reference ticket number 8900425300. We appreciate your feedback, as it helps us understand how consumers use our products and where improvements may be beneficial.
Do not buy this product
WARNING! Doesn’t work as advertised and almost impossible to clean. Customer pays for return shipping and it states “unused”… not sure how one can review product without utilizing it. Don’t say you weren’t warned.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart mandoline. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Easy and safe to use. Very sturdy. Easy to clean. Bought two extra for family members. Love it.
Customer review from cuisinart.com
High risk of breakage
As a slicer, this is safe. It's well engineered, but has a number of caveats: 1. All of the parts are plastic and rely on friction fit between parts. If you drop any part of this machine and snap off a tab or fitting, the stand or storage ability will be ruined. 2. The slice angle is at 45 degrees and can't be changed. Carrots, cucumbers - anything stick-like, slices at an angle. Use gently and it will serve you well, but if you're prone to dropping things, this won't last long.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
No way to Clean
No way to take it apart for cleaning... Small bits get stuck and very dangerous to get them out.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Very safe product
Easy to assemble and much safer than a mandolin. I used it to julienne carrots for a Korean Spiced Carrot salad and it worked great. It would have taken me forever to do it with my handheld julienne slicer!
Recommends this product
Customer review from cuisinart.com
Great tool
I've only used this a few times but it works very well. The blades are nice and sharp, the design is user friendly and it stores quite compactly. I'm looking forward to using it frequently.
Recommends this product
Customer review from cuisinart.com
Quality you expect from Cuisinart
This mandoline slicer works flawlessly. I have not used it to julienne yet, but I'm sure it works great in those functions as well. Very easy to clean and store.
Recommends this product
Customer review from cuisinart.com