Cultured Freshwater Pearl (7mm) & Diamond Accent Heart Shoulder Ring in Sterling Silver
Product details
Web ID: 12704070Small beauty!
Perfect for an adult that wears a size 4 ring. Size of pearl and diamonds in hearts is petite but impressive!
Recommends this product
So Sad
The pearl fell out and was lost
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Cultured Freshwater Pearl (7mm) & Diamond Accent Heart Shoulder Ring in Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Purchase at your own risk
Very pretty ring. BUT... cheaply made. I am disappointed in Macy's for stocking this ring. Pearl popped out first hour of wearing.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the pearl popped out of the Cultured Freshwater Pearl and Diamond Accent Heart Shoulder Ring and you are not 100% satisfied. If you are still within the time frame of the return policy, and have all components of the ring, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service