Sirona M with Sensorsafe
Product details
Web ID: 10908697Safe and comfy!
The quality of this car seat far exceeds that if many American brands. We bought this one after having a Cybex infant car seat and probably won’t ever get another brand!
Recommends this product
Customer review from CYBEX US
Unreliable
I was really excited to buy this car seat, but overtime it became unreliable. I don't think this seat works in cold weather. I have been late to daycare, doctors visits, and appointments trying to get this car seat to click in!!!! Onetime it took over 20 minutes to click into place! I was really frustrated! I purchased the infant seat, two bases, the stroller, and convertible seat!!!! For the $$ I spent I expected the device to be reliable. To be fair, I got rear ended and my baby was safe. But I'm tired of being late to appointments on account of this seat.
Response from Macy's
We are sorry to hear of the issues and disappointment you have encountered with the seat. Please contact Cybex customer support at 877-242-5676 and any representative will be happy to help.
not recommend
will not recommend this car seat. not worth it my first one broke they sent me another one and it does not side correctly.
Customer review from CYBEX US
Response from CYBEX US
We are sorry to hear of your disappointment in the product and would love the opportunity to help you. Please reach out to our ParentLink team at 877-242-5676. Our friendly staff will be glad to help in any way they can.
Bad
Very difficult to secure in car. Broke after being used for about 6 months.
Customer review from CYBEX US
Response from CYBEX US
We are sorry to hear of your disappointment in the product and would love the opportunity to help you. Please reach out to our ParentLink team at 877-242-5676. Our friendly staff will be glad to help in any way they can.