Daniel Set of 2 Dining Chairs
Product details
Web ID: 2948001Don't bother!
These chairs were very cheaply made. The wood for the legs and base were all splintered. The screw holes were also misaligned so we couldn't even put them together. The fabric was also "kinky" around the notches. Was there no quality control conducted?
Response from JLA Home
Dear Cheryl, thank you for bringing this to our attention. We are sorry that this item did not meet your expectations. Please give us a chance to make it right by reaching out to our customer service at 866-456-8852 or via email at jlacs@jlahome.com. Our customer service team is available Monday through Friday from 7:00 am to 3:30 pm (PST). We are committed to assisting you with your case to the best of our abilities.
Damaged Chair
I loved the chairs but one of them came damaged. The leg was split straight down the wood. I called Macy's, set up a return and 6 days later I am still waiting for them to pick up the chairs so I can get my refund. My first and last time ordering furniture from Macys.
Response from JLA Home
Dear customer, thank you for your feedback, and we sincerely apologize for the inconvenience caused by the damaged chair and any delays in the return process. We are actively investigating the situation for a swift resolution and working to arrange chair pickup promptly for your refund.
Your satisfaction is our top priority, and we value your feedback. If you have specific concerns or would like to address anything further, please reach out to Macy's or our customer service team at 866-456-8852 or via email at jlacs@jlahome.com. Our representatives are available Monday through Friday from 7:00 am to 3:30 pm (PST) and are here to assist you.
Daniel dining chairs
The chairs are true to the description. I love them. Seem to be good quality. Fast shipping. The only challenge was putting them together. They didn't drill a whole all the way through on one chair.
Recommends this product
Classy
So very pleased that I purchased these chairs. Very tasteful and elegant. Money well spent. Thanks for the great product.
Wow! These dining chairs are great!
I had my eyes on these chairs for quite some time! Once they were on sale, I couldn’t pass them up! They were easy to put together and look amazing in my dining room. The gray is a nice dark gray...a little brownish hint but not really. They’re so comfy too! Loveeee them!
Very Elegant
I bought four chairs to pair with Baker Street Dining table I also purchased from Macys. The chairs took some time to put together, but not complicated at all. I am very happy with the purchase so far and would definitely recommend.
GREAT CHAIRS
BEAUTIFUL, EASY TO ASSEMBLE. LOVE THEM. THEY ARRIVED VERY QUICKLY. I ORDERED 6 AND THEY ALL ARRIVED THE SAME TIME. HAD THEM PUT TOGETHER IN A COUPLE HOURS. LOOKS. GREAT!!!