Absolutely disappointed, I bought this as a gift for my girlfriend. It not only didn’t come wrapped as I paid for, but the necklace had two major knots in it. The clasp came completely broken so she’s couldn’t even wear it. Plus it’s was absolutely ridiculous that it came with an incorrect message and there must’ve been a shipping problem because it came the name in the packing slip came for “Aunt Karen”. Way to go Macy’s.