Diamond Heart Pendant Necklace in 14k White Gold (1/10 ct. t.w.)
Product details
Web ID: 221848Ratings & Reviews
1 customer image
Pictures can be deceiving.
The heart looked much bigger in the pictures online.
Not as pictured
Item is extremely smaller than pictured. Item is actually smaller than a penny, not worth the price. Chain is extremely thin like dental floss but not nearly as strong. Extremely deceiving representation in the images.
Response from Macy's
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Too small
Small doesn’t match description
Scam watch out for same-day delivery
Ordered for same-day shipping for last-minute gift for Christmas. Never received a order confirmation nor a delivery confirmation was reinsured by Macy’s. I’d be refunded they wrote me an email days later, saying they refused to give me my money back for something that was never received or confirmed delivered.
Smaller than pictures
Smaller than pictures
Response from Macy's
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
All tangled up
The chain was tangled
Response from Macy's
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
look for better options
the pendant is too small and the chain is too thin
Smaller than photos lead us to believe.
Very cute heart diamond but much smaller than pictured.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the Diamond Heart Pendant Necklace. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service