Beautiful boots but lacking complete quality
My husband bought me these boots 2 weeks ago as a birthday gift, and while they are a unique and beautiful design the outer tan coloring chips off. I have worn them a handful of times just to walk around and now my boots are turning white in spots all over. If you don't mind coloring in the spots yourself when that happens then they’d be cute boots. I just didn’t expect them to be bad quality on the outside which is why they looked so nice at first.
Customer review from durangoboots.com
Response from durangoboots.com
Hello, we're sorry to hear about this. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. https://www.durangoboots.com/customer-service/#cs-warranty All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they should be able to assist you with this process. If you have any more questions please call or email our Customer Care team, 1-866-442-4908 or customerservice@rockybrands.com. Thanks!
On average, customers rate the Runs narrow/runs wide of this item as Runs wide.
Runs narrow/runs wide
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the No arch support/arch support of this item as Arch support.
No arch support/arch support
boots on ground!
beautiful boot but runs slightly bigger than the size it is
On average, customers rate the Runs narrow/runs wide of this item as Runs wide.
Runs narrow/runs wide
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the No arch support/arch support of this item as Arch support.
No arch support/arch support
Recommends this product