DysonAirwrap Co-anda2x multi-styler and dryer Straight+Wavy | Jasper Plum
Product details
Web ID: 23407273Don’t do it
This machine was offered to me as a an upgrade due to it being the 4th exchange of the Dyson Airwrap series that all had broke down. This too, powered down on its first use right out of the box. Utterly disappointing and frustrating would be an understatement.
Customer review from Dyson
Versatility
The Dyson Coanda X2 is amazing. Easy to use and beautiful design. I have to say that the Coanda straightener attachment does not work the way I expected. That’s the only But I find. The rest of the attachments work great for my curly hair.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for your thoughtful review and for highlighting the versatility of the Dyson Coanda 2x. We're delighted you find it easy to use and that most attachments work wonderfully with your curly hair. We appreciate your honest comments about the straightener attachment and are always listening for ways to improve. Your feedback helps us make our styling tools even better. Thanks again for choosing Dyson and sharing your experience!
No thanks to the Airwrap not worth it
I bought the most expensive Airwrap. It’s powerful and hot and def gets the hair dry. First time I tried the attachments, 3 did not work. Dyson explained they would look into fixing the attachments if I sent it all back AND it would take several weeks. I had just taken the machine out of the box, never used, parts did not work. Frustrating and expensive experience. I returned it and am waiting to be reimbursed. Also - the offer of a 1-1 virtual appt says it’s virtual but only connects to a brick and mortar Dyson store in another state. The whole thing was dumb and a waste of money. Sorry Dyson.
Customer review from Dyson
Response from Dyson
Thank you for taking the time to share your feedback. Your experience matters to us, and we’re truly sorry to hear your new Airwrap didn’t meet your expectations right out of the box. It’s clear you were excited about your purchase and understandably disappointed by the issues with the attachments and the return process. We want you to feel completely confident and satisfied with our products, and we appreciate your honest comments about the virtual support options as well. If you’re willing, we’d be grateful for another chance to make things right. Please reach out to our live chat or call the support team, who are ready to help and dedicated to turning your experience around. Your satisfaction is important to us, and we’re here to support you every step of the way. Thank you again for sharing your thoughts.
So many compliments on my hair, takes 20 mins to style.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback with us. We’re thrilled to hear that you’ve been receiving so many compliments on your hair and that you’re able to achieve your style in just 20 minutes. It’s wonderful to know the results have been so positive for you. We truly appreciate you taking the time to leave a review, and we’re here whenever you need support in the future.
Dyson Airwrap Co-anda2x™ multi-styler and dryer
The new Dyson Airwrap Co-anda2x is awesome. It takes me no time to dry my hair and the attachments to straighten my hair so easily. Plus, the curling attachments are wonderful. It takes me time to learn the features but all worth it. Plus, I use the hair products from Dyson as well. It definitely feels smooth and silky afterwards. The best decision to purchase this product. On a side note, I have long hair and frizzy. This new product took care the frizzy.
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your wonderful experience with the Dyson Airwrap Co‑anda2x™. We’re truly glad to hear how much you’re enjoying the faster drying time, the ease of straightening, and those beautiful curls the new attachments help you achieve. It’s great to know the Dyson hair products are giving you that smooth, silky finish you’re looking for, especially with long, frizzy hair. We really appreciate your positive feedback and your input — it’s reassuring to hear the product is delivering exactly what you hoped for.
Amazing
I’ve just received the Dyson Coanda and overall, I think it’s fantastic. The new Coanda curler wand is incredibly easy to use, and it shapes beautiful curls with almost no effort. For someone who normally struggles to style with one hand because of shoulder issues, this tool feels surprisingly manageable. The only thing that would make it easier is if Dyson eventually upgrades the design so the power pack on the cord is lighter or better positioned. It’s not a deal-breaker, but you definitely notice it while using it. My only current struggle is curl longevity. The curls look gorgeous when I first do them—bouncy, shiny, and very defined—but they do fall flat faster than I’d like. I’m still experimenting with the right products and prepping techniques, so that may improve as I get used to it. The price point is definitely steep, but so far, the performance has been impressive, and I’m genuinely enjoying using it. If you want an easy way to get pretty, soft curls with minimal effort, this tool delivers.
Customer review from Dyson
Response from Dyson
Thank you for sharing your detailed feedback—we’re delighted to hear you are enjoying your new Dyson Coanda and that the styling experience has been easy and accessible. We appreciate your thoughts on the power pack design and curl longevity, as feedback like yours helps us improve our products. If you have any questions, need styling tips, or require support in the future, please do not hesitate to reach out to our chat or voice support team. We are always happy to assist.
Outstanding
I bought this for my wife and my 2 daughters and they absolutely love it - the attachments, its versatility and the way it can be personalised are big hits and their hair looks amazing - Dad did good apparently! Just waiting for the day when they will each want their own!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing this, and for choosing the Dyson Airwrap Co-anda2x multi-styler and dryer for your family. We’re delighted to hear it’s proving such a hit and helping everyone achieve great results.
Didn’t meet my expectations
Too heavy, hard to handle and left my hair dry and unmanageable.
Customer review from Dyson
Response from Dyson
Thank you for sharing your honest thoughts with us. We're sorry to hear that the Airstrait felt heavy and left your hair dry—it’s not the result we hope for. We know how important it is to have a tool that feels comfortable and leaves your hair looking its best. Please reach out to our team through live chat or give us a call, so we can understand more and offer some solutions.