Airwrap i.d. Straight+Wavy multi-styler | Prussian blue/Rich Copper
Product details
Web ID: 22951492Curls didn’t hold
It seems to be a quality product, and I commend Dyson for their innovation here. It however, did not work for my kind of hair (4B). I could get it to make some curls, but they didn’t hold long, disappointingly
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are glad that you recognize the quality and innovation behind the product, as Dyson is committed to delivering cutting-edge technology that meets a wide range of styling needs. We regret that the curling attachments did not perform as expected for your 4B hair type. We understand how important it is to achieve lasting curl definition, and we appreciate you bringing this to our attention. If you are open to it, we would be happy to explore ways to improve your experience, whether through styling techniques designed for tighter curl patterns, tips on product layering and hair preparation, or adjustments to airflow and heat settings that may better suit your texture. Please reach out to our chat or voice support team, and we will be ready to assist you. Your satisfaction matters to us, and we remain committed to helping you get the most from your styling tools. We truly value your voice and the opportunity to support your hair journey.
Waste of money
Really disappointed - any styling I do falls flat in under 30 minutes
Customer review from Dyson
App not available in my country (Caribbean)
I just received my Dyson air wrap id and imagine how disappointed I was to know that the app isn’t available to download in my country. Why is that? I’m from the Caribbean and not all your customers will be from the US. So now I can’t use my Dyson to its full capacity. Do better.
Customer review from Dyson