Outsize Plus Cordless Vacuum
Product details
Web ID: 16917311Ratings & Reviews
23 customer images
Caddy of poor design
Tool caddy is of poor design given Dyson claim of better engineering. Design department didn’t coordinate with functionality. The dust brush does not fit, nor animal power brush.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are pleased that you have chosen a Dyson vacuum, as delivering high-performance and thoughtfully engineered solutions is central to our commitment. We regret that the tool has not met your expectations, particularly in terms of compatibility with the dust brush and animal power brush. We understand how important seamless design and functionality are to your experience, and we appreciate you bringing this to our attention. If you are open to it, we would be glad to explore ways to improve usability, whether through accessory recommendations, guidance on setup, or by providing the best possible resolution. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson products. We sincerely appreciate your continued trust and the opportunity to support your experience.
Super disappointing - doesn’t work more than a few
The vacuum keeps dying after a minute or two. Fully charged, but does not last more than a few minutes..::: Super disappointed!
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We regret that your vacuum is not holding its charge as expected and is powering down after only a few minutes of use. That is certainly not the experience we aim to deliver, especially with a fully charged device. Your concern is important to us, and we appreciate you bringing it to our attention. If you are open to it, we would be glad to help troubleshoot the issue, whether by reviewing battery health, checking for potential blockages, or exploring other possible resolutions. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction matters, and we are committed to resolving this promptly. Thank you again for your input.
Suck it up!
I love my new Dyson! It is lightweight and completely maneuverable in ways I didn’t expect. Since having not one but two torn rotator cuff injuries, vacuuming was always extremely difficult and just painful! Not anymore! It’s easy and lightweight and the job gets done
Customer review from Dyson
The vacuum is great. Works like a charm. The machine could be lighter in weight or the handle placed differently to distribute the weight better.Overall excellent. But for the price and quality of the product the wall mounted bracket could be much better than the cheap plastic one.
Customer review from Dyson
I loved it when I got it! I moved and it was in storage for several months. Used it when I moved and when the battery died I couldn't find the charger. I found one and plugged it in to charge then it stopped. I just thought I didn't give it enough time, but it won't charge. I tried to contact Dyson to get a new one but there was no record of that model#, which is strange as Ive had it less than a year. Now Im stuck with an expensive vacuum that I can't use.
Customer review from Dyson
Response from Dyson
Hello, thank you for your feedback and for sharing your experience with us. We sincerely apologize for the inconvenience you've faced with your Dyson vacuum. It's disappointing to hear that your vacuum stopped charging and that there was difficulty in locating the model number. We understand how frustrating it can be to have an expensive appliance that isn't functioning as expected. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Suction is great
So far it is working great!! Suction is amazing! I hope it continues
Customer review from Dyson
Very good vacum a little heavy but the portability outweighs advantage is better then hauling my central vac hose up and down stairs.
Customer review from Dyson
Great machine. Better if it had a headlight
It would have been nice if there would a headlight on the power head. Other than that, it’s a great vacuum.
Recommends this product
Customer review from Dyson