Pure Hot + Cool Link HP02 Purifier Heater - App Enabled
Product details
Web ID: 2942103Smart product, low fan speed
The connectivity to the app and auto mode is nice to have, I just wish it pushed more air in cooling mode, even at full speed on cooling mode, it doesn’t push as much air as you would think. But the ability to filter air is great to have. The heat mode is great for smaller spaces, it would take a while for it to heat up a large area, but great for a single room.
Recommends this product
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your experience with the Dyson Pure Hot+Cool Link. We are pleased to hear you appreciate the connectivity features and air filtration benefits. We understand your concerns regarding airflow in cooling mode and heating performance in larger spaces. We would also like to learn more so we can learn ways to improve future services, and we appreciate you bringing these insights to our attention. Please feel free to email askdyson@dysoncanada.ca in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Broke in less than 2 days.
Literally broke within 48 hours with a burning smell. Don’t waste your time and money on this.
Customer review from Dyson
Response from Dyson
Hello, thank you for sharing your feedback. We are truly sorry to hear that your device broke so quickly and experienced a burning smell. That’s not the experience we want you to have, and we understand how frustrating this must be. Your satisfaction is important to us, and we want to help resolve this as soon as possible. Please feel free to email us at askdyson@dysoncanada.ca with the subject line "Dyson Review" for prompt attention to this matter. We will do our best to assist you in getting the issue resolved.
Perfect size
I am so glad I bought this model. It works the best for cat dander especially. I also like that I can control the settings and that it oscillates. Best purchase ever!
Recommends this product
Customer review from Dyson
So Useable!
My Dyson is the best heater/airpurifier to suit any situation. It’s easy to move from room to room and takes up very little space. The unit heats/cools quickly and is simple to operate. It comes with an easy to follow manual.
Recommends this product
Customer review from Dyson
The best Dyson fan & heater! Tried other cooler/heaters from Dyson and they weren’t half as powerful as this one + it’s a purifier.
Recommends this product
Customer review from Dyson
Love it
We bought this for my father. It heats his space very effectively and is easy to move from room to room.
Recommends this product
Customer review from Dyson
Don't believe the ad, app doesn't control all
Says you can do everything from the app including temperature, not the case you're not allowed to use heat from the app. I purchased this item for that reason because I am paralyzed so it was extremely expensive and useless. RETURNED because it was not as advertised and no help. Wish I could give it 0 stars.
Customer review from Dyson
Response from Dyson
Hello, We deeply apologize for the inconvenience and frustration you have experienced. Your feedback is very important to us, and we regret any disappointment caused by the product and its functionality. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority. Best regards, Dyson Customer Care Team
Reliable and sleek
Excellent feature and heat/air distribution. I am impressed also by the design and standard features that come with the unit. I only wish the device allows the phone app to turn on and off the device without always reaching for the result. There are other products out there than can operate with a phone app which I believe is much more convenient. Also the magnet for the remote is weak and often cause the remote to fall when accidentally touched.
Recommends this product
Customer review from Dyson