I believed I was purchasing an air cooler that had air purifying qualities. This model does not really create cool air!!
Customer review from Dyson
Response from Dyson
Thank you for your review. Many purifier‑fan models circulate and project air but don’t actually lower the room temperature, which can make them feel different from a traditional air cooler. Your feedback highlights how important clear product expectations are, and we appreciate you sharing your experience.
Our second additional cooling fan
This is our second Dyson air purifier cool. Really happy with this fan.. it’s cooling while air purifying so it’s running constantly in our living room. Great for pet odours & general air quality where we live. The fan is quiet but if you turn it up to 10 it’s a little louder, nothing to really disturb you too much. Remote control easy to use. Helps move air around a large family living area. Dyson support is great too.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re delighted to hear your second Dyson air purifier cool is making such a positive difference in your home. It’s great to know you’re enjoying the quiet performance and ease of use!
Don’t waste your money
Would have to be The most useless piece of equipment I have ever purchased. Complete waste of money!
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re sorry to hear the product hasn’t met your expectations. Please reach out to us via our support page so we can assist you further: http://ms.spr.ly/6422tocoE.
Noisy and poor airflow
It’s noisy and air flow is very weak. It’s not the standard you expect from Dyson and considering the price point. Return process was not easy as well.
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate your feedback on the airflow and return experience, as it helps us improve. We're glad our Team has since resolved this for you. If you ever need further assistance please feel free to reach out via https://www.dyson.com.au/dyson-support
What we wanted.
I bought this about a month ago, for what we wanted it for it’s doing exactly it. Air feels clean, less dust, the cooling feature works well. I really like seeing the front screen reading the air quality.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re glad to hear the machine is doing exactly what you wanted and that you’re enjoying the clean air, reduced dust, and cooling feature. It’s great to know the air quality display is helpful for you. If you ever need assistance or have any questions, please visit our support page: http://ms.spr.ly/6424tY2eq.
Works a treat.
Works a treat. Safe efficient air flow and looks good too.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re delighted to hear your machine is working so well, providing safe and efficient airflow while looking great in your space. If you ever need tips or further assistance, please visit our support page: http://ms.spr.ly/6428tYy28.
Works great
Easy to use and operate. The various fan speeds are helpful and the oscillator works great.
Recommends this product
Customer review from Dyson
Jack of both trades, master of neither
In the pictures the whole thing sort of looks silvery but in reality the top part is very much white, only the bottom is silver. Also in the pictures it looks like it might be made of metal but 'in the flesh' it's definitely and obviously all plastic. Remote didn't work at first, but after I left it on top of the unit for a while it started to work. Maybe that's how it charges? Was unable to get machine connected to WiFi via app. According to the display the air quality in my room was already pure which I find hard to believe, with how much I was constantly sneezing with a stuffy nose and irritated sinuses, the whole reason for this purchase. Definitely not as powerful as a traditional fan in terms of air flow/cooling even at the max setting, in fact pretty pitiful and feeble, but I suppose that's the trade off. In terms of noise, on the highest level, the only one that blows any appreciable breeze, it's even noisier than a traditional fan. As others have said, it sounds like the jet engine of an aeroplane taking off. But that doesn't bother me too much, in fact the noise of a fan going helps me sleep. The problem with traditional fans is they accumulate dust buildup which can be hard to clean off, which is why I bought this one. I'm hoping this purifier will trap and filter all the dust. The air in my room smells better, all though I am still getting spells of sinus irritation/sneezing/running nose. Basically as a fan it's pretty rubbish compared to a traditional bladed fan, so I'm keeping it just for the air purifying, though it's efficacy at even that is questionable, compared to far cheaper units; when I spray fly spray or deodorant in my room it can take days for the air quality to go back to green! If I were doing it over I would probably separately buy a cheaper but better fan (which I've already done to cope with these hot nights) and a cheaper but better air purifier. But I've got this thing now so I might as well keep it.
Customer review from Dyson