Purifier Hot+Cool Formaldehyde HP09
Product details
Web ID: 16911061Ratings & Reviews
61 customer images
So this model was recommended to us by the Dyson support on chat. We were looking for an air purifier mainly to remove the lingering smells after cooking- honestly this has done nothing. Not sure if there is a special mode that needs to be activated but it feels like a funny looking fan at most. Help
Customer review from Dyson
Response from Dyson
We appreciate your feedback and are sorry that your Dyson purifier hasn’t helped with cooking odors as expected. We know how important it is for your home to feel fresh and comfortable, and we’d like to help troubleshoot this with you. Our support team is available via live chat or phone to walk you through the modes and provide the right solution.
Great Air Purifier
Bought this unit in October with a plan to use it next spring to heat our trailer. Thankfully we had it at home a few weeks ago when our dog played with a skunk. It only took about four hours to make our air quality livable.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with us. We’re delighted to hear that your Dyson air purifier was able to make such a positive difference in your home’s air quality, especially in an unexpected situation. It’s great to know the unit helped restore a comfortable environment so quickly. We truly appreciate your feedback and the trust you’ve placed in Dyson, and we hope your purifier continues to serve you well in every season. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Purifier with heat and cool. My dogs dream!
This is simple and easy to use especially with the app. Love the options for air and heat and the filters last along time too! My dog loves the heat setting too always making sure her bed is in its path.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We are delighted to hear that you find your Dyson simple and easy to use, especially with the app, and that you enjoy the options for air and heat along with the long-lasting filters. It is wonderful to know that even your dog loves the heat setting and makes sure her bed is in its path. If you have any further concerns or require additional support, please contact us through live chat or call so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Unfortunately had to return the next day after purchase because it would not work.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback with us. We’re very sorry to hear that your Dyson did not work as expected and that you had to return it so soon after purchase. We understand how disappointing this must have been, especially after looking forward to using your new machine. Your satisfaction is very important to us, and we’d like to ensure you receive the support you need. Please contact our chat or voice support team, and we will be ready to assist you further. We appreciate your feedback, as it helps us continue to improve our products and customer care.
Really good product. Love the fact that I can use it with the app on my phone. I like how it quickly warms up my bedroom and sets the timer to turn off.
Recommends this product
Customer review from Dyson
Response from Dyson
We’re delighted to hear how much you’re enjoying your Dyson and the convenience of the app features. It’s wonderful that it quickly warms your bedroom and allows you to set a timer with ease. Thank you for sharing your experience. We’re glad it’s making your routine more comfortable.
Pleased
Had the air purifier for a while now and it works well in my view, only slight issue was that it came with a flat battery in the remote control, once replaced seems good now.
Recommends this product
Customer review from Dyson
Good purchase
I bought this product almost 10 months back for my newly born baby. Since we don't have any A/c or heater in our room. It was summer time about to finish and after that winter started. So I did used in two different seasons. It was really good decision to get this product. Works well and never had any problem and even I didn't see it consuming lot of power. I do recommend this product if someone wants to use just one product for summer and winter.
Recommends this product
Customer review from Dyson
Response from Dyson
Thanks for your thoughtful review! It’s wonderful to hear that the product has served your family well through both summer and winter, especially with a newborn in the mix. Reliable performance and low power consumption make it a smart choice, and your experience really highlights its versatility. Great recommendation!
What a machine!
Whatever Dyson has advertised with this machine, I can’t agree to it much after seeing it work effortlessly to purify air. This is a very meticulously crafted purifier and I’m glad I purchased this. Purchased this during Feb 25, it’s been kept in my bedroom and the air quality has been maintained very good. It senses the air quality, temperature and other particles and purifies it. Connectivity with the app is a great idea, it made the controls easy for me. Thanks to Dyson. You are amazing!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear the purifier is exceeding expectations and making a noticeable difference in your bedroom’s air quality. Your appreciation for its smart features and thoughtful design means a lot!