Not worth it
It is silent and cools, but does NOTHING to get rid of second hand Smoke!
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We truly appreciate your honesty and understand your concern about second-hand smoke. Your satisfaction is important to us, and we want to ensure you get the most from your product. If you’re open to it, we’d love for you to connect with our live chat or phone support team, who are ready to listen and help make your experience better. Thank you again for your input, and we’re always here if you’d like to reach out.
My only problem is you can't reset the filter without the remote. For the money, it should hedge wireless features.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your honest feedback. We’re sorry for any hassle that having to use the remote to reset the filter has caused. We’re always striving to create seamless, intuitive features for our owners. If you’d like to talk through possible solutions or need more help with your machine, our support team is available via live chat or phone.
Not good
Does not purify anything. It never shows that there is ANY pollution (impossible). And also, its huge.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with your Dyson Purifier Cool Gen1 TP10. We'd like to look into your concerns and offer support. Please get in touch with our customer care team so we can help further and make things right.
Normal
After purchased 2 mths. The air purifier have a noise sound. I am tried to clean out the filter. Sometimes will appear the noise sound.
Customer review from Dyson
Response from Dyson
Thank you for your review! We understand how unexpected noise can be concerning, and this can sometimes be related to filter fitment, airflow obstruction, or the unit needing a reset after cleaning. Our support team can help troubleshoot this with you and make sure your air purifier is working as it should at https://www.dyson.com.sg/dyson-support.
Quietness of fan
Always happy with Dyson products and after sales setvices….
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re delighted to hear you’re always happy with Dyson products and our after‑sales service. It’s great to know your experiences have been consistently positive.
Airflow is too weak. The noise can be quite loud. Regret to buy it
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate your feedback and will share your comments with our team as we continue to enhance performance and design. Your input is invaluable in helping us improve future innovations. If you have any questions or need additional support, don't hesitate to contact our team. We're here to help: https://www.dyson.com.sg/dyson-support
Not so great
Its not worth and not value for money. It doesn’t solve the purpose. Wastage of money. A normal fan works much better than this.
Customer review from Dyson
Response from Dyson
Thank you for your review! We appreciate your honest feedback and understand your perspective on the product’s performance compared to a traditional fan. Your comments are valuable in helping us improve and deliver solutions that better meet customer expectations.
Happy Family
I purchased this as a Christmas gift because my son told me my daughter in law really wanted one. They both ABSOLUTELY LOVE IT!
Recommends this product