Purifier Hot+Cool Gen1 HP10
Product details
Web ID: 16904457Ratings & Reviews
21 customer images
Great for heating and cooling
I brought this product for the cooling but as its been so cold recently we've been using the heater! Product looks great warms our room in no time and is easy to use- Highly recommend
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Dyson Purifier Hot+Cool™ Gen1 HP10. We’re delighted to hear that it’s been keeping you comfortable during the colder weather and that you’ve found it easy to use. It’s great to know the product is meeting your expectations for both heating and cooling.
Excellent heater
Only had this Purifer for a month, heat’s our large conservatory very well, very pleased so far. Would recommend this Dyson product, although not cheap to buy, the reviews I read convinced me to buy and certainly warms the conservatory nicely.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing such positive feedback. We are delighted to hear your Dyson Purifier Hot+Cool Gen1 HP10 is keeping your conservatory warm and comfortable. It is wonderful to know the product has lived up to your expectations, and we truly appreciate your recommendation.
Noisie. Can't chose to turn the purifier off so it'll run all the time. No dimmer for the screen so its bright at night. Auto blast full power untill it reaches its temperature. Where I want it to gradually get to the temperature and then quote off.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re sorry to hear the purifier settings and display haven’t met your expectations. Please reach out to us via our support page so we can assist you further: http://ms.spr.ly/6425toc0X.
Small display
I struggle with the small display and the tiny remote. I find it difficult to adjust from even a short distance or in the dark. A have an older heat/cool and it is way easier to use
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are truly sorry about the frustration and inconvenience you have encountered with the small display and tiny remote. Finding it difficult to adjust settings from a short distance or in the dark is understandably disappointing, especially when compared to the ease of use you experienced with your older heat/cool model. We recognize how important it is to feel confident in both the product and its usability, and we regret that your expectations were not fully met. If you are open to it, we would like to help make this right. Please consider reaching out to our chat or voice support team so we can review your case in detail and explore options to improve your experience. Your satisfaction matters deeply to us, and we remain committed to ensuring you receive the quality and care you deserve. We appreciate your patience and hope to restore your confidence in our service.
Top Of the Line!
So far, we are very happy with the purifier. Kind of expensive, but I think it's worth it.
Customer review from Dyson
Response from Dyson
Thank you for your kind words! We’re thrilled that your purifier has impressed you and that you’re finding it to be a valuable addition to your home.
Happy Family!
This brand was referred to me and I love it! During this past summer of 2025, the constant warnings of poor air quality due to the Canadian wildfires caused me great concern. I have an older dog with congestive heart disease and he was showing signs he was struggling to breathe. This item allowed him to be soothed and relax to sleep and recuperate. I also benefited from this improvement in my home. I thought I could handle the crappy air, boy was I wrong!
Recommends this product
Customer review from Dyson
Response from Dyson
We’re sorry to hear about the challenges you faced with poor air quality, but we’re glad your Dyson purifier helped ease those concerns. It’s wonderful to know it provided comfort for your dog and peace of mind for you. Thank you for trusting Dyson.
Great purchase
Best puc purchase we have made in a long time awesome
Recommends this product
Customer review from Dyson
brilliant machine
I'm happy with this Dyson, its everything they claim.
Customer review from Dyson