Purifier Hot+Cool HP2 De-NOx
Product details
Web ID: 22576243Ratings & Reviews
19 customer images
Noisy
Brought this about a year ago for circulation of air and fan but it is average at best , turn it up for better fan and it is noisy
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We understand that noise and airflow performance are important, and we’re sorry to hear the machine feels average and noisy when turned up. If you’d like further assistance or troubleshooting, please reach out to us via our support page: http://ms.spr.ly/6421tL09B.
Just a bit noisy otherwise great
Just a bit noisy otherwise great It's annoying that only 18 or more characters are acceptable:)
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We appreciate your comments and understand that noise can be an important factor. We’re glad to hear you find the product great overall. If you’d like further assistance or have any questions, please visit our support page: http://ms.spr.ly/6426tIgee.
Uses too much energy, even while heating it’s far more than expected
Customer review from Dyson
Response from Dyson
Hello! We appreciate you taking the time to share your thoughts. We’re sorry the energy consumption seems more than expected—that’s not what we want for our customers. Our team can help check if everything is working as it should. Please connect with us through live chat or phone—we’d love to assist.
Fantastic upgrade
Replaced an older unit with this Purifier and am very pleased with the purchase. The newer design looks great and operates even more smoothly and quietly than the older model. It exhibits typical Dyson quality and functionality, and I highly recommend it.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re delighted to hear that your new purifier has been a fantastic upgrade, with a design that looks great and operates smoothly and quietly. It’s wonderful to know it meets your expectations for Dyson quality and functionality. If you ever need tips or further assistance, please visit our support page: http://ms.spr.ly/6420tYyru.
Powerful & Quiet
This machine is the perfect size to cover open kitchen and living room area of my condo, and the hot and cool features ensure that I'm comfortable during transitional seasons, regardless of when my building's heating and air conditioning systems are turned on. The controls and interface are more complex than my old Dyson due to expanded capacities eg. oscillation range, night settings and chemical filtration, but I figured everything out quickly with the app and helpful tip emails. I appreciate this version more than ever with local construction effects on the air just outside my door.
Recommends this product
Customer review from Dyson
Response from Dyson
Hello there, thank you so much for sharing your experience with us. We’re really glad to hear that the machine is working well for your space and keeping you comfortable through seasonal changes. It’s great that you were able to get familiar with the expanded features quickly using the app and the tip emails. We also appreciate you highlighting how helpful the machine has been with the impact of nearby construction on your air quality. Your feedback means a lot, and we’re here if you ever need any support.
Amazing
This is amazing!! My allergies have been significantly improved and the air is cleaner and so much cooler!!
Recommends this product
Customer review from Dyson
Response from Dyson
It’s fantastic to know that our air purifier is meeting your expectations. Here's to many more months of fresh, clean air!
Bought 2 and would recommend
I bought two units and have been happy with the efficiency of the heating function. The downside is that the wifi connection is not stable. The Heater closest to the wifi drops out at times where as the unit further away is connecting well. It is very quiet. I have not used the readouts that show the toxins in the air, although I do see the app change from green to orange. I would recommend this product.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review! We’re glad to hear you’re enjoying the heating efficiency and quiet operation of the units. For assistance with the Wi-Fi connectivity issue, please reach out to our support page via this link: http://ms.spr.ly/6420t94sG.
Another hit from Dyson
I'm very happy with my new air purifier! The advanced settings allow for heating, cooling, airflow direction, and so much more. Control and monitoring from the app is always a plus. The footprint is also relatively small for the area coverage.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your kind words! We’re so glad your Dyson purifier is delivering the performance and convenience you were hoping for. It’s great to hear the heating, cooling, and app features are working seamlessly for you. Should you ever need assistance or have suggestions, please don’t hesitate to reach out to our support team.