Great product!
Excellent product with a sleek design. It works very well, and the companion app makes using the Dyson purifier especially convenient.
Customer review from Dyson
Having trouble with electronics. History of air contaminants not being recorded.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We regret to hear that the air contaminant history is not being recorded as anticipated. Precise data tracking is of utmost importance, and we sincerely appreciate you bringing this matter to our attention. We would be glad to assist in resolving this issue, whether by examining your device settings or by guiding you through the necessary troubleshooting procedures. Kindly reach out to our customer support team for further assistance. Your feedback is extremely valuable to us as we continue to enhance our products and services. Should you have any additional questions or recommendations, please do not hesitate to contact us via electronic mail at askdysonus@dyson.com. We remain dedicated to ensuring that your experience is both seamless and satisfactory.
A great little machine it makes a room more comfortable when it’s hot
Customer review from Dyson
First one broke down after 1 year. Doesn’t worth money.
Customer review from Dyson
Response from Dyson
Thank you for sharing the feedback. We're sorry to hear your PH04 broke down after a year that’s certainly not what we aim for. We understand how disappointing that must be and appreciate your feedback. If you haven’t already, Please reach out to our support team via the "Contact Us" Page, so we can look into this right away and get it sorted for you.
Very Satisfied
Love the device. I am able to set a very comfortable atmosphere in my rooms with it. My aunt suffers from allergies, and I bought one for her as well. She loves it and is able to sleep much better at night now. She lives in an area where pollen comes down like snow.
Recommends this product
Customer review from Dyson
Great air filter
Been using this for a while. Overall I like it. But, I have an A/C. The humidifier can keep it at 30% But 40% when the A/C is on is out of reach since the A/C condenses and remove moisture when running. Would like better control over humidity. Ei: 35%.
Recommends this product
Customer review from Dyson
So far I’m obsessed and very happy with my purchase!!
Customer review from Dyson
Humidifier is designed to fail
The humidifier portion of this machine is designed to fail. We run distilled water only. Yet it still builds up residue causing the pump to fail or the tube to the evaporator to plug. The deep clean cycle is not enough to stop this from happening.
Customer review from Dyson
Response from Dyson
Hi there, thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with residue buildup in the humidifier, especially despite using distilled water, and that this has led to pump failure and tube blockages. We understand how frustrating it is when the deep clean cycle doesn’t prevent the problem, and we appreciate you taking the time to let us know. We’d really like the opportunity to look into this further and support you directly, so please reach out to us via live chat or give us a call for the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.