Special Edition Airwrap Multi-Styler Complete Long Diffuse for Curly and Coily Hair | Strawberry Bronze/Blush Pink
Product details
Web ID: 19503883Will make your hair dry and fry your ends.
I am so disapointed. My friend was raving about the heat controlled technology that protects your hair. I have been using the the Dysib Airwrap for two weeks, washed my hair maybe 4 times and use the Airwrap on towel dry hair and it has made my hair incredibly dry and breakable. Maybe I don't have the right products, but this is a huge disapointment.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are genuinely sorry the Dyson Airwrap didn’t meet expectations, especially given its reputation and your concerns around hair health. We understand how vital it is for styling tools to build confidence, not cause frustration. While the Airwrap’s heat control technology is designed to reduce damage, we recognize that results may vary with hair type, technique, and the use of styling products. We would welcome the opportunity to help, whether by exploring temperature settings, usage tips, or compatible protectants, to support better outcomes. Please feel free to reach out to our support team at askdysonus@dyson.com for guidance and possible solutions. Your feedback is deeply appreciated and helps us improve both product design and customer care. Wishing you lasting health and joy. Kind regards, Dyson Customer Support
4 Stars because nothing is pery
4Stars as nothing is perfect. Really enjoying all the options. Great for neck day blow out
Recommends this product
Customer review from Dyson
I bought this about a month ago , and watched a tutorial but it doesn’t seem to be working for me. I’m likely I’m not using it properly but curls aren’t staying and it doesn’t give the salon blow out look I had hoped for.
Customer review from Dyson
Response from Dyson
Thank you for reaching out and sharing your experience. We are truly sorry to hear that the styling tool hasn’t met your expectations. We understand how frustrating it can be when a product doesn’t perform as anticipated, especially after investing time to learn how to use it correctly. We recognize how important it is to achieve long-lasting curls and a salon-quality finish, and we regret any inconvenience this may have caused. This is not the level of performance we strive to deliver, and we appreciate the opportunity to make things right. If you are open to it, we would like to better understand the issue and explore potential solutions. These may include personalized styling tips, troubleshooting guidance, or other support options. Please don’t hesitate to contact our customer support team for prompt assistance. You can reach us via email at askdyson@dysoncanada.ca. Thank you again for bringing this to our attention. Warm regards, Dyson Marketplace Support
Love it, takes a little min to get used to but it's great! Fast drying and fast styling!
Recommends this product
Customer review from Dyson
Life-changing!
This is my 2nd air wrap and I don't think I can love without it! I have long very thick and course red hair, and it gives me the best smoothest styling options other than a salon blow out! Impressive machine!
Recommends this product
Customer review from Dyson
Good product
bought this for around few weeks ago and find it working perfectly well. My hair does look batter after using.
Recommends this product
Customer review from Dyson
I love it. It is so easy to use and not damaging to my hair.
Recommends this product
Customer review from Dyson
NOT WOWED..
The attachments (curling wand and round brush) are too large. They're not styling my hair as I thought they would. I know you can buy smaller attachments but at the price I paid, it kind of sucks. Plus they are all sold out!! The technology is cool but I'm just not wowed by this product.
Customer review from Dyson
Response from Dyson
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how disappointing this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience, and we regret that the attachments didn’t meet your expectations or styling needs. Your insights are invaluable, especially regarding availability and product fit, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdyson@dysoncanada.ca. For prompt attention, please include "Dyson Review" in the subject line.