V11 Cordless Vacuum Cleaner
Product details
Web ID: 16917317Good Vac
The vacuum feels like a solid build and performs really well. Battery life not too bad.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your feedback with us. We truly appreciate hearing that you find your Dyson vacuum to be solidly built and performing well. We’re glad the battery life meets your expectations, though we’re sorry if it hasn’t been perfect, and we completely understand how important reliable performance is for your daily cleaning. Please rest assured that if you ever experience any issues, our dedicated agents are always ready to assist you through live chat or a quick call, where we’ll make sure to help resolve any concerns promptly and effectively.
Did not work well on wood floors
I like the power and the battery life, however for Christmas I received a knock off brand so I compared the two. I have a cat and have a lot of hardwood floors and have to vacuum daily for litter. After using Dyson I went over floors with knockoff and it has a green light show me places where Dyson did not get litter I was shocked. Of course knockoff did not do carpets as well as Dyson. But I will definitely be using knot for hard floors. So now I have to use 2 vacuums. Not crazy about that.
Customer review from Dyson
Not at all what I expected!!
A few months ago I purchased a Dyson V11 Extra vacuum to use for "whole-home deep cleaning" and I am really not impressed with it's performance. The vacuum seems to just push the dirt or debris away instead of sucking it up. I find it is necessary to empty the container while only being less than half full to continue cleaning. It seems that I am doing more work to use this thing than it doing the work for me, I may as well be on my hands and knees when I try using this to clean stairs; 1 hand has to hold the container while keeping the power trigger pressed, and the other hand holds the other end with a useless attachment on it. This vacuum is an absolute disappointment and now has me convinced to not buy Dyson again.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We regret that the vacuum has not met your expectations, particularly with its performance on stairs and the size and quality of the attachments. We understand the importance of having a machine that delivers effective whole‑home cleaning and appreciate you bringing these concerns to our attention. If you are open to it, we would be glad to explore ways to enhance your experience, whether through guidance on using the attachments, troubleshooting steps, or adjustments that may improve usability. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your machine. Thank you again for your input.
Pleased owner
Have had it about a month. Hung the charger in a closet. Very handy and effective for both wood floors and several rugs. Quieter than my older V10, an improvement welcomed by my cats. Battery easily swapped on this model too, handy if I decide to get another but so far no need. Recommend.
Customer review from Dyson
Love our Dyson.
Love our Dysons, this is our second V11, one upstairs and one downstairs.
Customer review from Dyson
Great
I bought few weeks ago and I am thinking why I did not buy early is the best present for my self
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your wonderful review. We are delighted to hear that your Dyson V11 Extra cordless vacuum has been such a great present for yourself. It is fantastic to know you are enjoying the machine and the difference it makes at home.
A very good basic Dyson vacuum cleaner.
We've only had the Dyson V11 for a few days to know we like It very much. Low runtime at maximum vacuum is not a problem because we can't see where we'd need it much. In fact it sucks so hard on maximum that it makes it hard to move the head back and forth on some carpets. The only reason we gave it 4 of 5 is because it doesn't have a trigger lock. My wife has arthritis in her hands and mentioned that a lock would be nice to have.
Recommends this product
Customer review from Dyson
Love My Dyson!
I gifted myself a Dyson for Christmas this past year and I don't know why I waited do long. I always believed I didn't need to spend the extra money on a Dyson, when there are similar cheaper brands I could buy. I realize now, I've been wasting my money for years. Hoping I would get the results which I've come to find out, I can only get from my Dyson. It's so easy to just grab and go. The attachments are just what I need to clean every nook and cranny in my home. Suction power is perfect. Will never go back to the knock off brands!
Customer review from Dyson
Response from Dyson
Helllo there, thank you so much for sharing your experience with us. We truly appreciate you choosing Dyson and are delighted to hear that your machine has made such a positive difference in your home. It’s wonderful to know that the ease of use, powerful suction, and versatile attachments are giving you the results you were hoping for. We’re glad your Dyson has become an essential part of your cleaning routine, and we look forward to continuing to provide the performance and quality you can rely on.