V15 Detect Absolute Cordless Vacuum
Shipped and sold by Dyson
$649.99 (13% off)$749.99
Product Details
Web ID: 170854262 days ago
Works well
Works well but seems to get clogged more often than it should.
Customer review from Dyson
4 days ago
No instructions on how to put together and handle is awkward. Having to depress on button continuously is difficult.
Customer review from Dyson
Response from Dyson
Rubaid K4 days ago
Hello, thank you for sharing your feedback. We are sorry to hear that your experience with the vacuum hasn’t met your expectations. We understand that clear assembly instructions and ease of use are crucial for a comfortable experience, and we truly appreciate you bringing these concerns to our attention. Our goal is to provide products that enhance convenience, not cause frustration. If you are open to it, we would love to explore solutions, whether that’s guidance on assembly or discussing ways to improve handling for better usability. Please reach out to our customer support team, and we will be happy to assist you. We would also like to learn more so we can improve future designs and instructions. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and joy! Best wishes, Dyson Marketplace Support.
4 days ago
Buy this ASAP!
This is a fantastic vacuum! I enjoy seeing the green light illuminate the specs of dirt, grass, dog hair, etc. that the vacuum is picking up. I have hardwood floors and never knew they would get so dirty. The battery lasts a long time and I never deplete the charge while cleaning my home. It is light and maneuverable. I am super pleased with this vacuum, the best vacuum I have ever purchased!
Recommends this product
Customer review from Dyson
5 days ago
Surprisingly powerful
Surprisingly powerful! I am pleased with its performance so far. It would have been helpful if the instructions explained how to attach the wand to the handle. Had to find a YouTube someone posted (complaining about the same problem) to see how it fits. Love the light on the hardwood floor attachment; wish there was one on the carpet cleaner as well. It's very beneficial! Having to hold the trigger to activate is a mixed blessing; it gets tiresome after a while, but it does save battery life. It's easy enough to assemble and use to make daily cleaning doable (I have 2 corgis; daily vacuuming is a must).
Customer review from Dyson
6 days ago
Love it but needs improvement
I love the Dyson V15 Detect. It’s a beautiful and powerful vacuum. The laser light on the main hard floor attachment is one of my favorite features — it reveals every speck of dust and makes you want to clean the whole house! It’s oddly satisfying. That said, the vacuum is quite heavy, especially on the wrist and arm. The large battery adds to the weight, and while I appreciate the long run time, it does make extended cleaning a bit tiring. I wouldn’t necessarily want a smaller battery, but I do wish the weight was better distributed. Another thing I don’t like is the lack of lighting when using other attachments, like the carpet head or the smaller tools. If you’re vacuuming in a dark corner or under furniture. Overall, it’s a fantastic vacuum in terms of performance and looks, but it could use some improvements in ergonomics and lighting versatility.
Recommends this product
Customer review from Dyson
7 days ago
Just ok
I thought this vacuum was going to be a game changer. I couldn’t be more wrong. First of all, the best thing about it is that it is definitely extremely quiet. The battery lasts quite long as long as it’s in auto mode. I don’t care for the fact that you have to change heads to vacuum carpet and floors. Also I feel the particle graph is pointless. It never changes and doesn’t reset itself. You have to manually reset it. There is basically no instructions provided with the vacuum. The online chat is less than helpful as well. Not thrilled with this purchase considering how expensive it was. This is now my third Dyson and rest assured it’ll be my last.
Customer review from Dyson
Response from Dyson
Rubaid K6 days ago
Thank you for sharing your feedback. We are truly sorry to hear that your experience didn’t meet expectations, especially given your loyalty as a repeat Dyson customer. We understand how frustrating it can be when a product you hoped would be a game changer falls short. We appreciate your positive notes about the vacuum’s quiet operation and long battery life in auto mode. At the same time, your concerns about the need to switch heads, the particle graph not functioning as expected, and the lack of clear instructions are all important areas we take seriously. We also regret that our online support didn’t provide the assistance you needed. Your insights are valuable and will be shared with our development and customer support teams to help improve future products and experiences. If you would like to discuss this further or offer more suggestions, please don’t hesitate to reach out to Dyson support. We would also like to learn more so we can improve future services. Please feel free to email askdysonUS@dyson.com and include "Dyson Review" in the subject line for prompt attention to this matter. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
10 days ago
Best ever
I purchased this one so I could give the one I had to my daughter we both love them. The battery never runs out even when you use the attachments after vacuuming the whole house. The best part is the light that really shows you what’s on the floor and that it’s gone after you are done. Thank you Dyson
Recommends this product
Customer review from Dyson
10 days ago
Everything I hoped for!
I splurged on the V15 and I couldn't be happier with it! It's my first stick-style vacuum and it holds up surprisingly well against the dirt my dogs and husband are tracking in. It was easy to assemble, easy to switch attachments, and I love how much it breaks down to ensure you're getting all of the dirt out (no stuck pieces of anything you have to dig out and worry about damaging your expensive vacuum).
Customer review from Dyson