CLOSEOUT! V6 Absolute Cord-Free Vacuum
Product details
Web ID: 185504618 reviews
Quick battery burnout
i didnt start using this vacuum until a few months after i purchased and haven't used for a month because the battery went dead. Only about 4 months of use and its needs a new battery.
Response from DysonProductExpert
Hello Dre, this is Kelly with Dyson. We are sorry to hear that you've encountered an issue with the battery after just a few months of use, from your Dyson V6 Absolute. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer. While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today.
As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
EXTEMELY SHORT BATTERY LIFE
Was very excited to purchase this brand that they made seem like the Mercedes of vacuum. After being charged for days, I used the handheld to remove tiny particles from the crevices of my dining table, prior to polishing. No exaggeration, the machine died before I reached the other end of the table - I think it was under 5 mins. Thinking that was some user error, I let it charge during the weekdays and attempt to use again...this time on the hardwood floor. Same issue, dies after running for under 10 min. Charged and tried again, same issue. After a few weeks of this, I decided to returned to Macy's. Thought I happened to buy the dud from the assembly line and that I should maybe buy the newer model, but after reading the low reviews of that model, I see enough folks are report short battery life too. Which led me to write this review, to make consumers aware of this possible issue and for Dyson recognize that enough people are experiencing the same issue and correct it.
Response from DysonProductExpert
Hello Michelle, this is Kelly with Dyson. I'm sorry to hear that you've encountered a short run time with your Dyson V6 Absolute. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 20 minutes. In Max power run time will be up to 6 minutes, and in standard power, you can expect run times of up to 16-20 minutes depending on which tool or attachments you are using. We'd value the opportunity to go over your machine with you. Please feel free to contact us directly at askdysonUS@dyson.com. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Great quick clean
Love it. Little clean ups, lint, dog hair, trash. It’s great with the soft roller head on stone, wood, or tile. Grab it and do a spot clean. Our house has never been cleaner. Those little spots here and there that I ignored are gone. Don’t know about carpets. It’s very light, even with the carpet brush. You need to use Max power and cleaning time drops hugely. For carpets I use my upright.
Disappointed
I was excited like all the other customers however it worked for eight minutes and shut off, recharged and ran for one more. It’s in it’s way back. I’m so disappointed.
Response from DysonProductExpert
Hi there, this is Kelly with Dyson. I'm sorry to learn you've encountered a shortened run time with your Dyson V6 Absolute. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 20 minutes.
In Max power run time will be up to 6 minutes, and in standard power, you can expect run times of up to 16-20 minutes depending on which tool or attachments you are using. It sounds like from what you are describing, that the machine was being used in MAX power mode. We'd value the opportunity to go over your machine with you. Please feel free to contact us directly at askdysonUS@dyson.com. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Amazing suction and ease of use!
DO NOT HESITATE TO BUY THIS DYSON VACUUM. It is life changing, for real. Its so light and the way it pivots makes it so easy to spot clean. The collection cup fills up quickly even when the house has just been cleaned. I have bought several other electric broom type vacuums and they all ended up in the closet or garage as they were clunky and heavy with long cords to deal with. This is a fantastic product and I cannot imagine subsequent versions being so much better that its not worth taking advantage of an excellent sale price.
EXCELLENT PRODUCT
EASY ASSEMBLY. REQUIRES SMALL STORAGE SPACE. I WOULD DEFINITELY PURCHASE THIS ITEM AGAIN!
Works well
Yes, I enjoy my new Dyson. It works well, really sucks up the dog hair and dust very well from all surfaces. The downside on this model is the charge only lasts about 15 minutes and, after receiving this, I saw a sale on a higher model for the same price. Oh well, I don’t want to vacuum more than 15 minutes at a time anyway.
couldn't live without this!
the easiest convenient way for a neat freak like me to keep my house clean everyday! I super love this vacuum! it sucks the pet hair from our rugs and floors so easily. it's the best vacuum I ever had!