Best Vacuum
I love this vacuum it is so easy to push around but gets the job done I can’t say enough how much I love it
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your experience with your Dyson vacuum. We are delighted to hear that you find it easy to use and effective at cleaning your home. Your positive feedback on Bazaarvoice means a great deal to us. It encourages our team to continue designing products that are simple to use and deliver great results. If you ever have more thoughts or suggestions, we would love to hear from you. Thank you again for choosing Dyson.
Disappointed; glad I picked it up on sale.
This vacuum combo was on sale so I gave it a try and I'm a bit disappointed. The mop head will leak if you leave water in the bottle so you can't pre-fill so it's ready for the next run. The mop itself doesn't have much weight to put pressure on the floor and scrub spots. The regular vacuum head is okay but struggles with thicker carpet. The attachments are the best part of this kit.
Customer review from Dyson
Response from Dyson
Hi there, thank you for sharing your feedback and giving our vacuum combo a try. We're sorry to hear the mop's water bottle and cleaning performance haven’t met your expectations especially with carpets and stuck-on spots. It's great to know you’ve found value in the attachments, though. If we can help troubleshoot or if you’d like tips to get the most from your machine, please reach out to our support team via live chat or phone. We’re here to help.
Works as advertised!
I had been using a stick corded vacuum. This Dyson is like night and day different. I would highly recommend it.
Customer review from Dyson
Response from Dyson
Hi there, we really appreciate you taking the time to share this. It’s fantastic to hear how much easier cleaning feels with your Dyson. If you ever need tips or support, our team is just a click or call away we love helping owners get the most from their machines.
The wet part of the mop is horrible! Does not do a good job at all. The vacuum part is good.
Customer review from Dyson
Response from Dyson
Thank you for sharing your honest feedback with us. We are delighted to hear that you’re happy with the vacuum function—it’s great to know it’s making a difference in your cleaning routine. We also appreciate your thoughts on the mop feature and take your comments seriously, as they help us improve our technology. Your experience matters to us, and we’re constantly working on ways to make every part of our machines meet your expectations. If you have any further thoughts or suggestions, we’d love to hear from you, your insights help shape the future of Dyson products.
This vacuum cleaner is so light weight. It has good suction. Easy to change the attachments. Easy to remove the dust and dirt. I love my new Dyson!
Recommends this product
Customer review from Dyson
Response from Dyson
Hello there, thank you for sharing your feedback! We're delighted to hear that you find your new Dyson lightweight, powerful, and easy to use. It's great to know you enjoy switching attachments and cleaning the machine. We're glad you love your Dyson, your satisfaction means a lot to us!
Spare Battery!!
Bought this recently. Really like it. But it needs to come with a spare battery or at least information to get another battery. Suction is really good, but 6 minutes on high is a little hard to manage your clean up and then wait an hour for recharge. Love the tool. Needs help with battery. Heck, most battery operated tools let you purchase a spare to keep your tool operational! Otherwise, love the tool
Recommends this product
Customer review from Dyson
Response from Dyson
Hello there, thank you for sharing your thoughts. We’re glad you love the tool and appreciate its strong suction, but understand how a short battery life and long recharge time can make cleaning harder. We agree that having the option to purchase a spare battery would help keep your tool running without interruption, and your feedback is important to us. If you need assistance or want to discuss spare batteries or other support, please contact us by phone at 1-866-693-9766 or via Live Chat at http://ms.spr.ly/6421QeTK5 .
Great vacuum.
Bought this as a replacement for a Dyson animal version. This is a much better vacuum! Love it.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your feedback with us. We’re really glad to hear that your new vacuum has been such a great upgrade from your previous Dyson Animal and that you’re loving the performance. It means a lot that you took the time to let us know, and we truly appreciate your kind words.
Great vacuum, "OK" mopping
The suction of the vacuum is great, ergonomics are great, battery life is great, being that this is a new item, filtration seems to be great, maneuverabilty of the vacuum is great the maeuverabilty of the submatine mop head could be stabler. the moping capability of the machine could be better, this would be improved with actual suction capability and not relying on centrifugal force to remove debris. I vacuum first, mop second, fortunately for me I never have wet, dirty floors or dried-on messes on the floor that need to be mopped. This product is "OK" for me in performance and price. The ease of vacuuming with this machine is a great improvment over the existing item that I have been using. Cleaning machines that require less effort helps me, I am becoming more and more disabled.
Customer review from Dyson
Response from Dyson
Thank you for sharing your detailed feedback on the Dyson V9 Submarine Extra Iron Nickel. We are glad to hear you’re enjoying the vacuum’s suction, ergonomics, battery life, filtration, and maneuverability, making cleaning easier, especially as your needs change, is at the heart of what we do. We appreciate your honest thoughts on the Submarine mop head's stability and the machine’s mopping capability. Your comments about suction versus centrifugal force are insightful, and we take them seriously as we seek real, practical improvements. Knowing you vacuum first and rarely deal with wet or dried-on messes helps us better understand how the product fits into your cleaning routine. Your experience matters deeply, and we’re committed to supporting you with the best cleaning solutions. If you’d like personalised tips for optimizing the mop head or want to share more about what would make the process easier for you, please reach out to our chat or call support team, they’re here to help. Thank you again for your valuable insights. Your feedback will help us refine our designs for even better results.