DEEBOT 900 Vacuum
Product details
Web ID: 6114800Ratings & Reviews
20 customer images
DEEBOT Lover, except this cleaner. Very disappoint
This was my 3rd DEEBOT. I was looking forward to the mapping feature. However, this is the worst cleaner I’ve had. It mapped fine, however, it seems to get lost. If I am not home when it cleans, I come home to find it in the middle of the floor and the battery dead. I watch it when I am home and it gets lost in different places. I have new flooring, nothing in the floor and it just sits in place an either spins or it seems to be stuck. I am very disappointed. I have COPD and run this on auto or area clean several times a day, but it can’t be left alone.
Customer review from ecovacs.com
Response from ecovacs.com
Hello, We're sorry to hear the DEEBOT has run into some trouble. To help the robot on its journey home, please make sure to place the charging dock in an area pressed up firmly against a wall with a few feet of space clear on each side. If the issues persist, please reach out to us at customerservice@ecovacs.com attention Steve where we'll be happy to offer further assistance. Best, Ecovacs Customer Care
Poor battery life, tiny dust storage, terrible app
This thing can't quite clean the main floor of our modest house. Either the dust bin gets full, the mouth gets choked (and the dust bin stays empty), or the battery runs out. Or sometimes, it just does two rooms and then decides it's done. After 2.5 months, the front brush has developed a rattling/humming sound that's pretty terrible.
Customer review from ecovacs.com
Response from ecovacs.com
Hello, We're sorry to hear about the troubles the robot has encountered. The DEEBOT 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help diagnose and troubleshoot the noise issue as well as assist with the other issues the robot has encountered. Best, Ecovacs Customer Care
Some disappointment!
I’m concerned that the battery runs down quickly and Deebot is unable to return to the base. I’m hoping there’s a fix because I hate to return it. And, I bought two!
Customer review from ecovacs.com
Response from ecovacs.com
Hello, We're sorry to hear your experience with the DEEBOT has been less than perfect so far. To help the robot on its journey home, please make sure to place the charging dock in an area pressed up firmly against a wall with a few feet of space clear on each side. If you could please reach out to us at customerservice@ecovacs.com attention Steve with the results of the test we'll be happy to assist you further from there. Best, Ecovacs Customer Care
Great Time Saver
Bought this vacuum as a time saver to keep up with floor cleaning. Does a great job maintaining the cleanliness of the carpets and wood floors if run regularly. Not made for deep cleaning or after Christmas type cleanup, however does what i expected it to do. There are more expensive models out there that may be better, however for the value, I am happy. I love that there are no physical barriers and I can control where/when it runs on my phone.
Recommends this product
Customer review from ecovacs.com
Its so clean under my bed!!!
This is the 2nd robot vacuum I've bought - I returned the last one but am in LOVE with this new one - fits under the couches, does carpet and hard floors and even tells you (in her voice) if something needs attending to - "I am suspended" on a rug that time - "Im returning to the charger". The best part is my floors are always clean - picks up a ton of dog hair and my hair too. Cant wait for the version that does stairs!
Recommends this product
Customer review from ecovacs.com
Cleans fairly well but has some problems
Generally, I am satisfied. Seems to clean fairly well, and is reasonably quiet about it. Unfortunately, it has some problems. Initial connection to the network and the Android app was a nightmare. Pet hair gets caught in the intake to the dust bin; I have to vacuum the vacuum every time I use it to clear the hair out. Vacuums inefficiently. I have north-south oriented rooms, but it insists on an east-west pattern, so it makes multiple 2-3 foot runs instead of long ones. It leaves areas and then has to go back to them later, wasting battery power. Today it totally ignored one room that it had previously mapped and cleaned. Still, overall I am satisfied. Saves a lot of manual labor.
Recommends this product
Customer review from ecovacs.com
tuff time with this specific model
this is my 2nd deboot the first model i bought is M80 pro still going good after 2nd half years. deboot 900/901 is the worst model and expensive, support has not been great so far, we reset the machine twice with support person on call and it dies right after a day or two. either the piece i have should be defective or the model should be defective. atleast give me another M80 which is cheaper and effective.
Customer review from ecovacs.com
Response from ecovacs.com
Hello, We're sorry to hear the DEEBOT has been acting up. The 900 comes with a one year limited manufacturer's warranty and if you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help diagnose and troubleshoot the issues. Best, Ecovacs Customer Care
Great vacuum; initial mapping trouble
Vacuum overall seems great, especially for the price point. The initial process and mapping was frustrating. Despite multiple attempts, it kept restarting and redoing the initial map process... After reaching out to customer service, I finally had to map one room at a time and finally got it to map most of the house.
Recommends this product
Customer review from ecovacs.com